City of Santa Monica Water Resources Division
Santa Monica
Population reference
89,947
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Bi-monthly. Santa Monica bills water, sewer, and refuse on a two-month statement; the rate study's fixed and volumetric charges are stated per bi-monthly billing period.
- Rate structure
- Conservation-oriented increasing three-tier water rates, with a bi-monthly fixed charge by meter size. The official rate study lists FY2026/27 proposed/adopted framework values for a single-family 3/4-inch meter of $50.06 fixed per bi-month and commodity rates of $6.78 per HCF for Tier 1, $7.89 for Tier 2, and $12.36 for Tier 3. Drought-rate scenarios are separately modeled and may be activated by conservation or declared drought conditions.
- Residential cost reference
- Using the FY2026/27 single-family 3/4-inch framework, a 7,000-gallon month is approximately 9.36 HCF. Without the unpublished tier breakpoints, a precise household total cannot be reconstructed safely; a first-tier-only illustration is $50.06 bi-monthly fixed plus 9.36 x $6.78, or about $113.40 per two months before sewer/refuse. The actual bill depends on tier allocation and the adopted sewer rate, so not publicly documented is retained for a definitive 7,000-gallon total.
- Wastewater and sewer calculation
- Santa Monica's rate study uses a bi-monthly fixed wastewater charge per dwelling unit plus a volumetric charge per HCF based on average winter water consumption. For a single-family dwelling, the FY2026/27 study lists a $22.20 bi-monthly fixed charge and $4.92 per HCF; the study applies an 85% residential discharge factor when estimating sewage volume. The final statement also includes refuse and other utility charges.
- Meter reading
- Santa Monica has an advanced-metering infrastructure and EyeOnWater customer portal that provides water-use visibility and possible leak alerts. The reviewed handout does not promise a specific transmission interval for every account; the portal allows customers to view usage and receive alerts after registration.
- New-account deposit
- Santa Monica Municipal Code requires a deposit or letter of credit for new customers, unless the applicant had a City utility account in good standing within the prior twelve months. The deposit is returned as a bill credit after one year or refunded if the customer moves before one year; the reviewed city FAQ does not state a universal dollar amount.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Santa Monica Water Resources Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.