Municipal Department
City of Tracy Finance Department – Water, Wastewater, Storm Drain and Utility Billing
Serving City of Tracy
Population served
Approximately 96,609 people for PWS CA3910011 in current California water-system listings; the City describes its water service as reaching nearly 100,000 people who live, work, and visit Tracy, with more than 28,000 service connections and about 25,000 monthly utility bills.
State system code
FIPS 06
Billing frequency
Monthly. Utility bills are sent each month for the prior month’s usage and are due within approximately three weeks after the billing date; the exact delinquent date is printed on each bill.
Provider briefing
How this utility’s billing works
City of Tracy Finance Department – Water, Wastewater, Storm Drain and Utility Billing operates as a municipal department serving City of Tracy. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as A fixed meter-size service charge plus actual metered consumption, with residential seasonal increasing-block tiers under the legacy schedule and a single 2026 volume rate under the newly effective schedule. Effective July 1, 2026, a 5/8–3/4-inch meter has a $21.53 monthly service charge and water consumption is $2.83 per HCF/CCF (100 cubic feet). The City’s published 2026 rate information identifies HCF as 100 cubic feet; 1 HCF is approximately 748 gallons. The City is also in Stage III water-conservation measures, but the current rate page does not add a separate drought surcharge.. Bills are generated monthly. utility bills are sent each month for the prior month’s usage and are due within approximately three weeks after the billing date; the exact delinquent date is printed on each bill., and a typical residential cost reference is For a 5/8–3/4-inch residential meter using 5,000–7,000 gallons (about 6.68–9.36 HCF), the July 2026 water estimate is approximately $40.43–$48.02: $21.53 fixed plus $2.83 per HCF. The published single-family sewer charge is $63.37 per month, so water plus sewer is approximately $103.80–$111.39 before storm-drain and solid-waste charges. Actual household bills vary with the monthly water read, storm-drain parcel charge, garbage service, and any low-income rate assistance.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The City’s current residential utility-rate table lists a single-family sewage fee of $63.37 per month. Multi-family attached units are listed at $5.34 per month per dwelling unit with a $5.77-per-100-cubic-feet usage component subject to the minimum; commercial and other classes may use different schedules. Tracy sends water, sewer, solid-waste, and storm-drain charges on one monthly bill. The public 2026 pages do not describe a winter-average sewer cap or a clean-water-percentage formula for single-family homes.
Meter and infrastructure notes
Tracy bills actual water consumption monthly and reports more than 28,000 water meters, 575-plus miles of pipeline, eight traditional wells plus one aquifer-storage well, and five water tanks. The current public 2026 pages confirm meter-based monthly billing but do not state whether residential reads use AMR, AMI, drive-by radio, or physical reads, nor do they publish a standard read-route date. Meter technology and schedule are therefore not publicly stated beyond the verified monthly actual-meter-read billing cycle.
Emergency water support
Report a leak or water emergency
(209) 831-6550 for after-hours water emergencies; during business hours, water issues and service problems can be reported to Public Works Utilities at (209) 831-6300. The City’s official water-rate FAQ directs customers with no water, water-quality problems, or a need to turn water off for repair to these contacts.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Tracy
City of Tracy Finance Department – Water, Wastewater, Storm Drain and Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.