City of Tracy Finance Department – Water, Wastewater, Storm Drain and Utility Billing
City of Tracy
Population reference
Approximately 96,609 people for PWS CA3910011 in current California water-system listings; the City describes its water service as reaching nearly 100,000 people who live, work, and visit Tracy, with more than 28,000 service connections and about 25,000 monthly utility bills.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Utility bills are sent each month for the prior month’s usage and are due within approximately three weeks after the billing date; the exact delinquent date is printed on each bill.
- Rate structure
- A fixed meter-size service charge plus actual metered consumption, with residential seasonal increasing-block tiers under the legacy schedule and a single 2026 volume rate under the newly effective schedule. Effective July 1, 2026, a 5/8–3/4-inch meter has a $21.53 monthly service charge and water consumption is $2.83 per HCF/CCF (100 cubic feet). The City’s published 2026 rate information identifies HCF as 100 cubic feet; 1 HCF is approximately 748 gallons. The City is also in Stage III water-conservation measures, but the current rate page does not add a separate drought surcharge.
- Residential cost reference
- For a 5/8–3/4-inch residential meter using 5,000–7,000 gallons (about 6.68–9.36 HCF), the July 2026 water estimate is approximately $40.43–$48.02: $21.53 fixed plus $2.83 per HCF. The published single-family sewer charge is $63.37 per month, so water plus sewer is approximately $103.80–$111.39 before storm-drain and solid-waste charges. Actual household bills vary with the monthly water read, storm-drain parcel charge, garbage service, and any low-income rate assistance.
- Wastewater and sewer calculation
- The City’s current residential utility-rate table lists a single-family sewage fee of $63.37 per month. Multi-family attached units are listed at $5.34 per month per dwelling unit with a $5.77-per-100-cubic-feet usage component subject to the minimum; commercial and other classes may use different schedules. Tracy sends water, sewer, solid-waste, and storm-drain charges on one monthly bill. The public 2026 pages do not describe a winter-average sewer cap or a clean-water-percentage formula for single-family homes.
- Meter reading
- Tracy bills actual water consumption monthly and reports more than 28,000 water meters, 575-plus miles of pipeline, eight traditional wells plus one aquifer-storage well, and five water tanks. The current public 2026 pages confirm meter-based monthly billing but do not state whether residential reads use AMR, AMI, drive-by radio, or physical reads, nor do they publish a standard read-route date. Meter technology and schedule are therefore not publicly documented beyond the verified monthly actual-meter-read billing cycle.
- New-account deposit
- A $175 deposit is required for renters, applies per service location, and is required for water, sewer, garbage, and garden services under the City’s account policy. The deposit is applied to the final bill when service ends. The municipal policy defines satisfactory status as 12 consecutive months without delinquent amounts or added fees; the current public start-service page does not describe a credit-check waiver, but this 12-month status is the published basis for deposit retention/release.
- Activation or transfer fee
- The City does not publish a separate standard activation or transfer fee on the current 2026 application materials. Start service requires a completed application and supporting documentation, including identification and property/tenancy information, and customers may email or fax the signed form to Finance. A new account is required for each service address. The $35 processing fee applies to delinquent-service maintenance/restoration, not a clearly stated ordinary start or transfer transaction.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Tracy Finance Department – Water, Wastewater, Storm Drain and Utility Billing public website ↗
Provider-controlled destination used to confirm current customer instructions.
- ipn.paymentus.com reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- ipn.paymentus.com reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- csd.ca.gov reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA SDWIS / ECHO lookup (CA3910011) ↗
Search the federal drinking-water database using public water system ID CA3910011.