City of Upland Water and Sewer Utility
Upland
Population reference
78,376 people (EPA CWS estimate for City of Upland)
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Bi-monthly; Upland’s residential water-discontinuation policy states water bills are rendered every two months.
- Rate structure
- Metered tiered water charges with a meter-size service charge; the City adopted current water rates effective November 1, 2024 and published a 2026 Prop 218 notice and proposed rate study. Because the reviewed pages do not confirm the final July 1, 2026 adoption schedule, the exact active 2026 tier values are not inferred here.
- Wastewater and sewer calculation
- Water and sewer service are billed through the City’s municipal utility account on the bi-monthly cycle. The reviewed public pages identify the separate water-rate and wastewater-rate materials but do not expose a current 2026 sewer formula, winter average, or flat percentage tie-in.
- Meter reading
- Upland bills on a bi-monthly cycle from water-meter readings. The public service pages provide meter re-read requests, with the first customer-requested re-read free each calendar year and subsequent re-reads $41, but do not identify AMI/AMR technology or transmission frequency.
- New-account deposit
- A $215.00 residential advance/deposit is required to establish a new account, with a higher amount possible depending on the residence and estimated bill. The City requires proof of ownership and identification; the reviewed pages do not state a credit-check waiver, although eligible renters may seek deposit refund under the City’s owner-account transition process.
- Activation or transfer fee
- Normal new services or cancellations take one business day. Same-day/turn-on service is $75 before 4:30 p.m. or $150 after 4:30 p.m.; a requested turn-off uses the same schedule. A distinct ordinary account-transfer fee is not published.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- Residential cost reference
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Upland Water and Sewer Utility public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.