Delinquency research · dataset 2026.08
Shut-off and delinquency information for East Valley Water District
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- Generally 22 days from the bill-creation date to the payment due date. A bill becomes past due after that due date; EVWD permits up to three extensions per calendar year, but arrangements cannot be granted after the Intent to Disconnect notice is delivered.
- Late-fee rules
- The published EVWD miscellaneous-fee schedule lists a 1.5% delinquency charge, a $30 final disconnect-notice charge and a $25 returned-payment fee. Unpaid water and wastewater charges may become a property lien; lien release requires accrued interest and a recording fee currently listed as $20, subject to change.
- Shut-off timeline
- Day 0 is the monthly bill date; day 22 is the normal due date. EVWD sends a past-due notice at least 25 days after the due date, an Intent to Disconnect/Final Notice at least 10 days before disconnection, a courtesy call at least 10 days before, and another call approximately 24-48 hours before. Service may be discontinued once a bill is at least 60 days past due, with a property notification at interruption.
- Warning and notice protocol
- EVWD uses mailed past-due notices, an Intent to Disconnect/Final Notice, and courtesy telephone calls. The District advises customers to request an extension or alternative payment option before the Intent to Disconnect is delivered and provides service-policy documents in multiple languages.
- Reconnection costs
- The published fee schedule lists a $50 business-hours service reconnect charge and a $150 after-hours service reconnect charge. All outstanding balances and the applicable disconnection/reconnection fee are due before service restoration; a notice is placed at the property after interruption.
Documentation context
5 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
California
56%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
5 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- East Valley Water District public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.