Eastern Municipal Water District (EMWD)
Western Riverside County and northern San Diego County, including retail service in Canyon Lake, Hemet, Menifee, Moreno Valley, Murrieta, Perris, San Jacinto, Temecula, and the unincorporated communities of French Valley, Good Hope, Homeland, Lakeview, Mead Valley, Murrieta Hot Springs, Nuevo, Romoland, Valle Vista, and Winchester
Population reference
666,581 people for active California PWS CA3310009, the current annual residential population served reported by California Drinking Water Watch. EMWD separately describes its broader retail and wholesale water, wastewater, and recycled-water service area as nearly one million people across 682 square miles.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Domestic water service is normally billed monthly. EMWD’s delinquency calendar describes a monthly bill mailed on day 1, due on day 21, with the next monthly statement mailed on day 30. Sewer-only accounts that are not connected to EMWD water may instead have an annual sewer charge placed on the Riverside County property-tax roll.
- Rate structure
- Personalized increasing-block water-budget rates billed in billing units, with one billing unit equal to 748 gallons. The indoor budget is 47 gallons per person per day; the outdoor budget uses irrigated area and an age-based percentage of local evapotranspiration, so summer and winter budgets vary. For most listed service areas, 2026 water-use rates are Tier 1 Low Volume $1.55/BU, Tier 2 Budgeted $4.51/BU, Tier 3 Excessive $7.68/BU, and Tier 4 Wasteful $14.85/BU. Parts of the San Jacinto Valley use $1.55, $4.26, $7.68, and $14.85 respectively. A 5/8-inch account also has 2026 daily account, meter-size, and water-supply/reliability capital-project charges shown on EMWD’s rate schedule.
- Residential cost reference
- Approximately $127.57 per month for the EMWD preliminary 2026 representative residential water-and-sewer scenario of 15 CCF, a 5/8-inch meter, and sewer block 2 at the postage-stamp rate. A 5,000–7,000-gallon home uses roughly 6.7–9.4 billing units and may cost less or more depending on the assigned household/landscape budget, service area, sewer block, meter-size charges, and tier reached. The water-only portion includes daily fixed charges plus tiered commodity use; EMWD’s published 2026 pages should be used for an address-specific estimate.
- Wastewater and sewer calculation
- EMWD bills directly served residential sewer customers using a daily equivalent-dwelling-unit rate plus sewer system capital-project charges. The 2026 daily sewer rates per EDU are $1.219 in Area 1 around Hemet/San Jacinto, $1.235 in Area 2 around Moreno Valley, $1.257 in Area 3 around Menifee, $1.303 in Area 4 around Temecula/Murrieta/French Valley, $1.414 in Area 5 around Perris/Romoland/Homeland/northern Menifee, and $2.274 for Canyon Lake service billed by EMWD. The water-budget sewer block is based on household size rather than a winter water-use average: 1–2 people pay 65% of the current sewer rate, 3–4 people 100%, 5–6 people 135%, and 7 or more people 170%. Charges are prorated for the billing cycle; customers billed for EMWD sewer by another agency follow that agency’s presentation of the EMWD charge.
- Meter reading
- EMWD has upgraded all residential water meters to smart meters that are read remotely rather than by routine manual walking. The system provides hourly, weekly, and monthly usage, leak detection, and usage notifications through MyAccount, and customers manage text/email notification preferences in that portal. Domestic accounts are billed monthly; customers should keep the meter accessible, review hourly usage for continuous flow, and report a suspected leak or inconsistent reading to Customer Service or the 24/7 Integrated Operations Center as appropriate.
- New-account deposit
- EMWD states that a deposit is assessed when taking a new order for service and may also be assessed when an account becomes delinquent for nonpayment or receives a returned item. If the customer has an outstanding balance on another EMWD account, the balance can transfer to the new account and a deposit is placed with appropriate time to pay. The public customer-facing 2026 pages do not publish a universal residential deposit dollar amount, credit-check waiver, or standard refund period; the amount is account-specific and should be confirmed with Customer Service. Development connection charges shown by EMWD, such as $7,738 per water EMS and $3,626 per sewer EDU, are project/developer charges and are not ordinary residential startup deposits.
- Activation or transfer fee
- EMWD provides online new-service and transfer assistance through MyAccount and by calling 1-800-426-3693. The public 2026 residential customer pages do not list a universal turn-on, transfer, or account-activation fee, so the exact ordinary residential transaction fee is not publicly documented and should be confirmed for the service address. Customers must provide the required identification/account information and should give at least two working days’ notice to cancel service; a new customer must actively call or apply because accounts do not close automatically when a resident moves out.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
California
67%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Eastern Municipal Water District (EMWD) public website ↗
Provider-controlled destination used to confirm current customer instructions.
- myaccount.emwd.org reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- csd.ca.gov reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA SDWIS / ECHO lookup (CA3310009) ↗
Search the federal drinking-water database using public water system ID CA3310009.