Payment research · dataset 2026.08
Payment options for Fontana Water Company, a San Gabriel Valley Water Company division
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- InvoiceCloud
- Phone payment number
- (877) 274-8419, a 24/7 automated line for credit-card or eCheck payments. Customer-service questions and payment verification use (909) 822-2201.
- Pay-by-text
- Fontana Water Company does not publish a keyword-based text-to-pay enrollment flow. Customers can enroll in AutoPay by submitting the company application with a voided check, or use the InvoiceCloud online account for one-time and recurring credit-card, debit-card, or eCheck payments. The official pages do not identify an SMS short code, opt-in keyword, or text-payment portal.
- Mail-in payment address
- Fontana Water Company, P.O. Box 5970, El Monte, CA 91734-1970. Customers should send the detachable remittance portion of the bill and payment through this lockbox, not to the physical Fontana office. The company warns customers to use its authorized payment channels and not the unaffiliated Doxo service.
- In-person payment
- Fontana Water Company accepts in-person payment at its customer-service offices; the published billing page specifically lists Fontana Water Company, 15966 Arrow Route, Fontana, CA 92335, with a front-entrance drop box. The Fontana office is open Monday–Thursday 7:00 a.m.–5:30 p.m.; the company’s service page also lists regular customer-service hours and alternating Friday availability, so customers should confirm the Friday schedule at (909) 822-2201. The company says its three customer-service offices accept cash, checks, cashier’s checks, and money orders, with checks payable to Fontana Water Company. The company publishes other office locations through its customer-service materials but does not expose a complete current address-and-hours table in the reviewed page.
- Digital payment methods
- InvoiceCloud accepts credit card, debit card, and eCheck for one-time or recurring payments. Customers may also use the 24/7 automated phone line for credit-card or eCheck payments and may enroll in bank-account AutoPay with a voided check. The reviewed official pages do not list Apple Pay, Google Pay, PayPal, Venmo, or a text-to-pay wallet.
Directory comparison
Payment-information visibility
| Measure | This provider | California | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 81% | 73% |
| Fee or no-fee amount disclosed | No | 24% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Online convenience fees
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Fontana Water Company, a San Gabriel Valley Water Company division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- csd.ca.gov reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA SDWIS / ECHO lookup (CA3610041) ↗
Search the federal drinking-water database using public water system ID CA3610041.