Payment research · dataset 2026.08
Payment options for Long Beach Utilities Department
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- MyUtilityPortal / City of Long Beach Utility Services; the public portal does not identify a separate third-party payment vendor.
- Phone payment number
- 833-408-8405, the pay-by-phone number printed on the current City utility bill. General utility billing and account assistance is available at 562-570-5700.
- Mail-in payment address
- City of Long Beach, P.O. Box 630, Long Beach, CA 90842-0001. Checks and money orders should include the account number and be payable to the City of Long Beach; the City explicitly warns customers not to mail cash.
- In-person payment
- The principal in-person location is the City Hall lobby, 411 West Ocean Boulevard, Long Beach, CA 90802-9829, open for utility payment service Monday through Friday, 7:30 a.m. to 4:30 p.m., excluding holidays. Customers may also use the City’s barcode/pay-code cash channel at participating 7-Eleven, CVS, Walgreens, Food4Less, Ralphs, and other listed retailers; payments are recognized the same day, although a retailer fee may apply. City materials state that City Hall accepts ordinary counter payments and the bill PDF lists check or money order by mail; confirm card, cash, and delinquent-restoration instrument requirements before visiting.
- Digital payment methods
- The current City channels include online MyUtilityPortal payments, quick pay as a guest, automated phone payment, automatic checking-account withdrawals, and bank or bill-payment-service transfers. The public pages do not present one exhaustive current list of card brands or digital wallets. For service restoration after nonpayment, the City requires the delinquent bill, a cash deposit, and authorized charges before restoration; a returned payment must be replaced with cash, money order, or cashier’s check.
Directory comparison
Payment-information visibility
| Measure | This provider | California | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 81% | 73% |
| Fee or no-fee amount disclosed | No | 24% | 15% |
| Payment fields documented | 6 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
6 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
75%
Details not confirmed in the reviewed public material
- Pay-by-text
- Online convenience fees
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Long Beach Utilities Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (CA1910065) ↗
Search the federal drinking-water database using public water system ID CA1910065.