Delinquency research · dataset 2026.08
Shut-off and delinquency information for Arapahoe County Water and Wastewater Authority
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Late-fee rules
- For 2026 residential customers, delinquent charges are assessed the lesser of 25% or $15 of the past-due amount per month, plus collection costs and attorney fees. Non-residential customers are assessed the lesser of 10% or $250 per month. Returned checks are charged $35.
- Shut-off timeline
- ACWWA's rules authorize penalties, turnoff, collection costs, and liens for unpaid charges but do not publish a single universal day-by-day shutoff timeline. When a scheduled disconnect payment is returned, ACWWA sends standard and certified notices stating the shutoff date, which must be at least one business day after the notice is posted.
- Warning and notice protocol
- ACWWA rules provide formal standard-mail and certified-mail disconnect notice when a scheduled-disconnect payment is dishonored, with the shutoff date stated and at least one business day between posting and termination. The public rules do not specify a colored paper, automated call, SMS, or door-hanger sequence for ordinary delinquency.
- Reconnection costs
- A $50 turn-on fee is charged before service is restored after involuntary turnoff, and all past-due charges must be paid. The 2026 Appendix A also lists a $50 turn-off fee; no separate after-hours customer reconnection price is published.
Documentation context
4 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Colorado
38%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
4 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
80%
Details not confirmed in the reviewed public material
- Grace period
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Arapahoe County Water and Wastewater Authority public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.