Municipal Department
Aurora Water
Serving Aurora
Population served
533,407 people (EPA SDWIS active CWS PWS CO0103005)
State system code
FIPS 08
Billing frequency
Monthly; bills are generated monthly.
Provider briefing
How this utility’s billing works
Aurora Water operates as a municipal department serving Aurora. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing residential water tiers, sewer usage charge, and storm-drain base charge. Effective January 1, 2026, water tiers are $5.80 for 0-5,000 gallons, $7.30 for 5,001-10,000, $10.42 for 10,001-19,999, and $14.60 above 20,000 gallons per 1,000 gallons, plus base charges.. Bills are generated monthly; bills are generated monthly., and a typical residential cost reference is At 5,000-7,000 gallons, Aurora's 2026 water usage component is approximately $29-$44 plus the 5/8- or 3/4-inch water base of $15.69, sewer base/usage, and $12.18 storm-drain base; the City says the combined average monthly increase is $5.30.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer usage is $5.46 per 1,000 gallons and is calculated using the winter-quarter average of December, January, and February water use; sewer also has a meter-size base charge. Storm-drain charges are separate.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed pages did not identify one universal AMI/AMR vendor or transmission interval.
Emergency water support
Report a leak or water emergency
303-739-7000 for City/Aurora Water emergency routing; use current City instructions for active breaks.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Aurora
Aurora Water is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.