Public Water Authority
Castle Pines Village Metropolitan District
Serving The Village at Castle Pines, Castle Rock, Colorado
Population served
Approximately 1,900 homes, with about 1,678 billable full-metro homes reflected in the district's 2026 billing recap; the district does not publish a current resident-population estimate on its billing pages.
State system code
FIPS 08
Billing frequency
Monthly. Meters are read on the last day of each month, statements are mailed at the beginning of the following month, and payment is due by the 25th.
Provider briefing
How this utility’s billing works
Castle Pines Village Metropolitan District operates as a public water authority serving The Village at Castle Pines, Castle Rock, Colorado. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Budget-based increasing tiers with fixed water, sewer, stormwater, and capital-improvement charges. For a 3/4-inch residential meter, the 2026 base charges are $33.40 water, $28.20 sewer, and $4.75 stormwater, plus an $89 monthly capital-improvement fee. Usage is $6.75 per 1,000 gallons within the budget, $10.50 at 100%-120% of budget, $16.50 at 120%-140%, and $31.50 above 140%; winter months November-March are billed at Tier 1.. Bills are generated monthly. meters are read on the last day of each month, statements are mailed at the beginning of the following month, and payment is due by the 25th., and a typical residential cost reference is A 3/4-inch residence has $75.35 in recurring water, sewer, and stormwater base charges plus an $89 capital-improvement fee, for $164.35 before consumption. Within the assigned Tier 1 budget, 5,000 gallons adds approximately $33.75, producing an illustrative total near $198.10 before any extra-person sewer charge or higher usage tier. The budget is property-specific and summer allocations may differ.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The monthly fixed sewer charge for a 3/4-inch meter is $28.20 and is based on a household size of four. A household with more than four people may request additional water budget and then pays a $7.05 sewer additional-person charge per person beyond four. The District publishes the sewer fixed charge but does not state a separate volumetric sewer rate on the reviewed 2026 water-rates page; water, sewer, stormwater, and capital-improvement components appear together on the monthly bill.
Meter and infrastructure notes
The District reads all water meters on the last day of each month for billing. The public FAQ describes meter readings as monthly and the District's WaterSmart portal provides daily usage and leak-alert visibility, but the reviewed pages do not identify the meter manufacturer, radio network, or whether every device transmits through AMI versus another remote-reading method.
Emergency water support
Report a leak or water emergency
(303) 688-8330 is the District's published customer contact number. The reviewed billing page does not publish a separate 24/7 emergency water hotline; customers should use the office number for water emergencies and follow the District's service notices.
Official starting point
Choose the right next step
Reading this profile
A practical reference for The Village at Castle Pines, Castle Rock, Colorado
Castle Pines Village Metropolitan District is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.