Payment channels

Pay Castle Pines Village Metropolitan District

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as InvoiceCloud. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

(866) 296-0478, the 24/7 automated InvoiceCloud payment and balance line.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

Customers register for the InvoiceCloud account from the District's View/Pay Bill page, where they can view bills, pay by credit card or e-check, and opt in to Pay-by-Text notifications and secure text payments. The District does not publish a separate text keyword or short code; enrollment is performed through the registered online account.

Mail-in address

Castle Pines Village Metropolitan District, 5880 Country Club Drive, Castle Rock, CO 80108. The District says mailed payments must be checks; cash and credit cards are not processed by mail.

Counters, drop boxes, and office hours

Payments may be delivered to the District office at 5880 Country Club Drive, Castle Rock, CO 80108. The public payment page states that only checks are accepted for in-person or mailed payments, while free ACH enrollment is available by calling (303) 688-8330. The reviewed page does not publish a separate counter-hours schedule, so customers should call the office before visiting.

Accepted digital instruments

What you can use online

InvoiceCloud accepts credit cards and e-checks online and supports a 24/7 phone payment line. The District also offers free ACH automatic deduction by phone and Pay-by-Text through InvoiceCloud. No Apple Pay, Google Pay, PayPal, or Venmo option is listed on the reviewed District page.

2026 transaction pricing

Convenience fees

The District states that a convenience fee applies to all InvoiceCloud payments and is collected by the processor rather than the District. The public page does not state a single 2026 flat fee or percentage; free ACH is available by calling the office.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Castle Pines Village Metropolitan District and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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