Municipal Department
City of Grand Junction Utilities – Utility Billing
Serving Grand Junction, Clifton, and designated City of Grand Junction water-service areas
Population served
The City of Grand Junction has approximately 71,827 residents based on the July 1, 2025 Census estimate and reports more than 25,000 water customers. The City’s CustomerConnect materials also distinguish City, Clifton, and Ute water users by service address.
State system code
FIPS 08
Billing frequency
Monthly utility rates and monthly sewer/wastewater charges are published. The exact statement date and meter-read route vary by account and provider area; CustomerConnect provides current balances, transactions, usage, and service-order information.
Provider briefing
How this utility’s billing works
City of Grand Junction Utilities – Utility Billing operates as a municipal department serving Grand Junction, Clifton, and designated City of Grand Junction water-service areas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly fixed availability fee plus increasing block volumetric rates and a drought-rate column. For the City’s standard water service in 2026, the water availability fee is $16.75 per month, the minimum charge under 2,000 gallons is $6.04, usage from 2,001–10,000 gallons is $4.60 per 1,000 gallons, 10,001–20,000 gallons is $5.75, and usage above 20,000 gallons is $6.90. A separate drought-rate column is published and may be activated by the City’s drought response.. Bills are generated monthly utility rates and monthly sewer/wastewater charges are published. the exact statement date and meter-read route vary by account and provider area; customerconnect provides current balances, transactions, usage, and service-order information., and a typical residential cost reference is At 7,000 gallons per month on standard City service, water is approximately $39.75 ($16.75 availability fee plus $6.04 minimum plus 5 x $4.60 for gallons above 2,000), before sewer, trash, paper billing, or drought charges. Adding the published $30.89 single-family monthly wastewater rate gives a simple planning subtotal of approximately $70.64 before other services. A different provider area, drought activation, paper bill, or irrigation service changes the total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The 2026 City of Grand Junction rate page lists a $30.89 monthly single-family wastewater charge for the Persigo Wastewater Facility’s 201 Sewer Service Area, which covers most addresses between 19 Road and 32 Road and A 1/2 Road and H Road. The public rate page does not state a household winter-average or percentage-of-water formula for this single-family charge; multi-family and business accounts use separate formulas. Customers should confirm whether the service address is in the Persigo area.
Meter and infrastructure notes
CustomerConnect provides water-use monitoring, billing history, and transaction data, but the reviewed public pages do not state the meter manufacturer or exact read interval. The City’s provider GIS distinguishes City, Clifton, and Ute service areas, so the technology and schedule may vary by provider. Customers can ask Utility Billing which meter and read route applies to the address.
Emergency water support
Report a leak or water emergency
The current billing page directs service requests through the City’s Report a Concern system and lists Utility Billing at (970) 244-1579. It does not expose a distinct 24/7 water-main-break hotline on the reviewed page; urgent incidents should be reported through the City’s official concern/dispatch channels.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Grand Junction, Clifton, and designated City of Grand Junction water-service areas
City of Grand Junction Utilities – Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.