City of Greeley – Greeley Water & Sewer Department
Greeley, Colorado, plus regional water-service agreements in Weld County
Population reference
Approximately 124,000 people including regional water-service agreements, according to the department’s official director brochure; separate planning documents report more than 110,000 people and the potable distribution system serves more than 115,000 customers.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. The 2026 Rate Manual states that Greeley water and sewer customers are billed every month and that the bill combines fixed service charges with consumption charges for every 1,000 gallons of water used or sewage treated.
- Rate structure
- Single-family residential water-budget tiers with a fixed monthly meter-size charge. For 2026 inside-city single-family accounts, Tier 1 at or below 100% of the property/household water budget is $6.18 per 1,000 gallons, Tier 2 at 101–130% is $7.16, Tier 3 at 131–150% is $9.76, and Tier 4 above 151% is $13.01. The 5/8- or 3/4-inch monthly water service charge is $21.00. Customers not on a water budget are charged $6.47 inside the city; outside-city residential water is $13.57 per 1,000 gallons. Multifamily, commercial, industrial, and non-potable classifications have separate 2026 rates.
- Residential cost reference
- A precise 5,000- or 7,000-gallon total depends on the assigned water budget, meter size, winter sewer cap, and stormwater property factor. As a simple inside-city 5/8- or 3/4-inch illustration, if 5,000 gallons remains within Tier 1 and the sewer calculation also uses 5,000 gallons, water is about $51.90 ($21.00 base + 5 × $6.18) and sewer is about $44.30 ($21.00 base + 5 × $4.66), or about $96.20 before the property-based stormwater management charge. At 7,000 gallons within Tier 1, the water/sewer illustration is about $117.88 before stormwater. The actual water-budget tier and winter sewer limit control the bill.
- Wastewater and sewer calculation
- For 2026 inside-city residential service, the fixed monthly wastewater fee is $21.00 and the single-family metered wastewater use charge is $4.66 per 1,000 gallons. Metered residential sewer use is charged on the water volume used during the billing period but cannot exceed the property’s winter billing-period consumption; charges are calculated on winter water use. Customers without city water are billed a flat-rate equivalent based on 3,000 gallons. Outside-city single-family wastewater is $6.77 per 1,000 gallons with the same winter-period limitation for metered users. The city’s rate manual also lists different commercial and industrial class rates.
- Meter reading
- Greeley has deployed Badger Beacon advanced meters and a WaterSmart/SpryPoint customer-monitoring workflow. Official program material describes two-way communications and meter readings at approximately 15-minute intervals for AMI-equipped meters, replacing older monthly reads; the new SpryPoint portal provides real-time usage monitoring, trends, alerts for sudden spikes, and phone leak warnings. Coverage and reporting depend on the meter installed at the property. Utilities owns and maintains the distribution meter, while customers should keep access clear and review portal alerts promptly.
- New-account deposit
- The 2026 Greeley public rate manual does not publish a universal residential start-up deposit, credit-check waiver, or deposit-return schedule. It does list a $2,000 hydrant-meter deposit for temporary construction/bulk-water service, but that is not an ordinary residential account deposit. New development also has separate plant-investment, tap, raw-water, and meter charges. Customers opening a normal billing account should call 970-350-9811 for any account-specific prior-debt or commercial requirement.
- Activation or transfer fee
- The 2026 manual lists a minimum $55.00 treated-water turn-on charge for ordinary turn-ons, including nonpayment restoration, repairs, and lawn taps; non-potable turn-ons have no fee. It does not publish a separate routine residential transfer fee. New physical connections are a different process and can require plant-investment fees, tap fees, meter pass-through costs, and raw-water dedication or cash-in-lieu requirements. Existing customers should use the utility portal or call 970-350-9811 to start, stop, or transfer service and confirm the current account number.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Colorado
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Greeley – Greeley Water & Sewer Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.