Highlands Ranch Water & Sanitation District (Highlands Ranch Water)
Highlands Ranch, Solstice, and Northern Douglas County service area
Population reference
Approximately 110,000 residents and approximately 47,000 residential and non-residential customers across Highlands Ranch, Solstice, and adjacent Northern Douglas County service areas. More than 94% of the District’s customers live in Highlands Ranch; the 2025 water-quality report identifies approximately 30,000 single-family homes, 7,200 multifamily homes, and 1,100 commercial customers.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Residential water availability, stormwater, streetlight, and infrastructure charges are generally billed bimonthly; wastewater is billed with the bimonthly water statement and uses wintertime water consumption above the residential threshold. The district’s rates page also identifies monthly infrastructure components that are collected through the bimonthly residential bill.
- Rate structure
- Individualized water-budget tiers with seasonal rates and drought surcharges. Effective for billing periods beginning January 1, 2026, residential use at 0–100% of budget is $5.69 per 1,000 gallons; 101–120% is $7.66, 121–140% is $11.63 in summer or $7.66 in winter, and 141%+ is $17.59 in summer or $12.67 in winter. Stage 1 drought pricing is active in 2026 and raises excess-use tiers to $9.58/$14.54, with Stage 2 rates also published. A bimonthly residential water-availability fee is $42.56 and the monthly infrastructure-improvement fee is $9.75.
- Residential cost reference
- Highlands Ranch does not have one universal 5,000–7,000-gallon price because water budgets depend on household indoor allocation and irrigable landscape area. At 7,000 gallons within the 0–100% tier, the volumetric component is about $39.83, plus half of the $42.56 bimonthly availability fee, half of the $3.48 stormwater fee, half of the $6.70 streetlight fee, and $9.75 infrastructure fee monthly. Wastewater adds a $48.46 base plus $5.08 per 1,000 gallons of wintertime water above 3,000; an illustrative total therefore varies materially with the winter average and budget status.
- Wastewater and sewer calculation
- Residential wastewater is $48.46 base plus $5.08 per 1,000 gallons of wintertime water usage above 3,000 gallons, reevaluated each spring. New accounts start at the minimum until winter usage can establish the next billing period’s wastewater basis. A household-population adjustment can increase the indoor water budget by 3,000 gallons per additional permanent resident above three, but the district warns that the corresponding wastewater charge also increases.
- Meter reading
- The current Highlands Ranch Water pages describe individualized water budgets, bimonthly bills, household population adjustments, and InvoiceCloud usage/bill access but do not identify the meter manufacturer or exact AMR/AMI read schedule. Customers can view the current and future water budget on the bill and should contact the service department at (303) 791-2185 extension 3545 for address-specific meter questions.
- New-account deposit
- For owners, Colorado water transfers with title and the title company supplies the new owner’s information; the District sets up the account within approximately one week after closing. Renters generally receive water/wastewater billing through the property owner or manager, and the bill remains in the owner’s name if the owner has arranged tenant billing. The reviewed pages do not publish a universal residential deposit, credit-check waiver, or deposit-return schedule.
- Activation or transfer fee
- The title company handles new-owner transfer, while renters coordinate billing responsibility with the property manager. The reviewed Highlands Ranch Water pages do not publish a routine residential activation or transfer fee; connection and development charges are separate district fees.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Colorado
68%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Highlands Ranch Water & Sanitation District (Highlands Ranch Water) public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.