Payment channels

Pay Highlands Ranch Water & Sanitation District (Highlands Ranch Water)

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as InvoiceCloud. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

(855) 578-6370 for 24/7 phone balance and payment access. Water billing inquiries and payment support use (303) 791-0361; general district inquiries use (303) 791-0430.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

The current Highlands Ranch Water/InvoiceCloud pages reviewed do not publish a Pay-by-Text keyword or dedicated SMS payment enrollment. Customers can register for InvoiceCloud, use one-time pay, enroll in paperless billing, and receive district email updates; no text-payment workflow is asserted.

Mail-in address

Highlands Ranch Water & Sanitation District, 62 Plaza Drive, Highlands Ranch, CO 80129. The official pages reviewed provide this office address and direct customers to use the payment stub for mailed remittance instructions.

Counters, drop boxes, and office hours

The District office is at 62 Plaza Drive, Highlands Ranch, CO 80129. Customer-service hours are 8:00 a.m.–5:00 p.m. Monday–Friday. The reviewed payment pages emphasize InvoiceCloud online, one-time pay, 24/7 telephone pay, and mailed/office contact; they do not publish a complete satellite-counter or desk cash-acceptance list, so call (303) 791-0361 before visiting to confirm in-person payment types.

Accepted digital instruments

What you can use online

InvoiceCloud lists Visa, MasterCard, American Express, Discover, Google Pay, Apple Pay, eCheck, PayPal, PayPal Credit, and Venmo. Customers can use one-time pay without registration or create an account for paperless billing and account history. The district also provides water-budget and wastewater information through its public portal.

2026 transaction pricing

Convenience fees

The current public Highlands Ranch Water/InvoiceCloud pages list supported instruments but do not expose a fixed 2026 convenience-fee amount in the visible checkout information. Customers should review the InvoiceCloud transaction disclosure before submitting a card, wallet, PayPal, Venmo, or eCheck payment.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Highlands Ranch Water & Sanitation District (Highlands Ranch Water) and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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