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Payment research · dataset 2026.08

Payment options for The Metropolitan District Commission (MDC)

This page identifies provider-specific public payment information without accepting payments or asking for account credentials.

Provider-published destination

Official online route identified

Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.

Continue to provider-published portal ↗

Provider-specific findings

Payment research for this provider

The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.

Payment platform
KUBRA EZ-Pay for guest/card/bank payments; MyHQ is the MDC self-service account portal.
Phone payment number
860-278-7850; press 4 reaches customer service and billing/payment assistance, while press 1 is the 24/7 Command Center for sewer emergencies. The reviewed MDC pages do not identify a separate automated payment number apart from the main IVR.
Pay-by-text
MDC Pay-By-Text is enrolled through KUBRA EZ-Pay Guest Checkout: make a one-time payment, then select “Activate Pay-By-Text Now” after the successful payment. Credit card, debit card, or bank-account payment methods can be used. A reminder text arrives five days before the due date with the amount and secure code; full-balance payment is required, payments process in about one-to-two business days, and each Pay-By-Text transaction carries a $1.95 fee. Text STOP to unenroll and re-enroll through a new Guest Checkout payment if the payment method or phone number changes.
Mail-in payment address
The 2026 MDC bill insert identifies payment by mail at The Metropolitan District, P.O. Box 5535, Binghamton, NY 13902-5535. Customers should include the remittance stub and allow posting time; the reviewed insert and payment pages do not recommend mailing cash.
In-person payment
The MDC’s published 2026 payment materials identify retail cash payment locations at 555 Main Street, Hartford, CT 06103, and 60 Murphy Road, Hartford, CT. Cash-only retail availability and current counter hours should be confirmed with Customer Service at 860-278-7850; the central MDC address is 555 Main Street and regular billing customer-service hours are Monday-Friday 8:00 a.m.-4:00 p.m. The MDC also provides MyHQ, MDC Pay, EZ-Pay, mail, and phone channels; the reviewed pages do not publish a complete counter list for every member town.
Digital payment methods
MyHQ offers no-fee one-time payments and AutoPay, while MDC Pay uses the same MyHQ credentials. KUBRA EZ-Pay accepts credit cards, debit cards, or bank-account debits; Pay-By-Text accepts the same three categories. Paperless billing and payment history are available through MyHQ.
Online convenience fees
MyHQ one-time payments and AutoPay are advertised with no fees. KUBRA EZ-Pay card, debit, and bank-account transactions state that fees apply, but the reviewed page does not publish one universal fee; Pay-By-Text specifically charges $1.95 per transaction.

Directory comparison

Payment-information visibility

MeasureThis providerConnecticutNational index
Usable payment URL identifiedYes67%73%
Fee or no-fee amount disclosedYes12%15%
Payment fields documented8 of 8——

This comparison measures directory documentation, not payment quality, cost, or provider performance.

Research record

Broad public detail found

8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.

Documented

100%

Primary verification routes

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