The Metropolitan District Commission (MDC)

Provider briefing

How this utility’s billing works

The Metropolitan District Commission (MDC) operates as a public water authority serving Greater Hartford region and MDC member towns. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Uniform volumetric water use charge of $3.91 per CCF in 2026, where one CCF is approximately 748 gallons, plus fixed meter-size customer-service charges. Member-town sewer operations are primarily supported through municipal ad valorem property taxation, with a $12.50 monthly sewer customer-service charge and a $4.87-per-CCF Clean Water Project charge for applicable customers; non-member towns may add fixed capital surcharges.. Bills are generated monthly for the standard 5/8-inch residential customer service charge and ordinary water billing; some larger-meter rate tables include quarterly billing schedules. the individual account statement controls the actual due date and frequency., and a typical residential cost reference is For a representative 5,000-7,000 gallon month, approximately 6.7-9.4 CCF at $3.91 is $26-$37 for water use. Adding the typical $15.73 monthly water customer-service charge, $12.50 sewer customer-service charge, and about $32.55-$45.58 in Clean Water Project charges produces roughly $87-$110 before any member-town property-tax sewer component, non-member surcharge, meter-size difference, or other assessment.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

MDC water use is read at the meter and charged per CCF. For member towns, much of standard sewer operations is recovered through an ad valorem charge on the municipal property-tax bill, while the MDC bill carries the $12.50 monthly sewer customer-service charge and applicable Clean Water Project charge based on CCF. Non-member customers may pay a separate $15.73 monthly non-member charge and town-specific capital-improvement surcharge; the reviewed MDC materials do not use a winter-average formula.

Meter and infrastructure notes

MDC has moved from manual reading to automated reading using a low-powered radio signal from the meter to a drive-by MDC vehicle. The RF device reduces property access and estimated bills; if the system fails or becomes obsolete, bills are estimated from the last actual reading until an updated device is installed. The reviewed pages do not promise hourly transmission or a universal calendar-day read schedule.