Artesian Water Company, Inc.
New Castle County and Artesian Water service areas in Delaware
Population reference
231,114 people (EPA SDWIS PWS ID DE0000552; 2026 active CWS record).
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly for Delaware Artesian Water customers. Optional service-line protection plans are also billed monthly on the water bill.
- Rate structure
- Inclining-block water rate structure with a meter-size customer charge and progressively higher usage increments. The customer charge covers meter reading, billing, customer service, and remittance processing; wastewater may be billed under a separate service schedule or local arrangement.
- Wastewater and sewer calculation
- Artesian provides water and wastewater service in parts of Delaware, Maryland, and Pennsylvania, but the wastewater calculation depends on the service territory and tariff. The reviewed current pages do not establish one universal winter average or fixed percentage of water consumption for every Delaware account.
- Meter reading
- Artesian bills monthly and its customer-charge description includes meter-reading operations. The reviewed pages do not identify one universal AMI vendor or hourly interval; customers can use bill read dates and Artesian Online usage and account records for service-specific readings.
- New-account deposit
- The reviewed current Artesian pages do not expose a universal residential startup deposit or credit-check waiver. Any deposit and refund terms are governed by the applicable regulated tariff and account history; ask Customer Service before activation.
- Activation or transfer fee
- Artesian states that turn-on and turn-off requests carry a fee and should be scheduled seven business days in advance. The reviewed current page does not state one universal dollar amount for activation, transfer, or a same-day request.
Context, not a score
How documentation coverage compares
This profile
86%
overview fields with research notes
Delaware
33%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
6 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
86%
Details not confirmed in the reviewed public material
- Residential cost reference
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Artesian Water Company, Inc. public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (DE0000552) ↗
Search the federal drinking-water database using public water system ID DE0000552.