Bonita Springs Utilities, Inc.
Bonita Springs, Village of Estero, and unincorporated South Lee County
Population reference
76,033 people (EPA SDWA system estimate; BSU states it serves more than 31,000 member accounts)
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly, with four billing cycles each month. Statements generally cover 27-33 days, and due dates vary by cycle.
- Rate structure
- Increasing-block water and wastewater rates. For single-family, duplex, and triplex units, BSU charges a $9.18 monthly water base plus $4.15 per 1,000 gallons for 0-6,000 gallons, $5.03 for 6,001-12,000, $5.91 for 12,001-18,000, and $6.80 above 18,000. Wastewater has a $32.27 base plus $4.19 per 1,000 gallons, capped at 16,000 gallons; a $4.61 monthly billing charge applies per account.
- Residential cost reference
- For a single-family account using 6,000 gallons, water is approximately $9.18 + (6 x $4.15) = $34.08; wastewater is $32.27 + (6 x $4.19) = $57.41; plus the $4.61 billing charge, for an estimated $96.10 monthly total before special service charges, ANC fees, or community-fund rounding. Wastewater’s 16,000-gallon cap does not affect this usage level.
- Wastewater and sewer calculation
- Residential wastewater is billed with an all-meter-size $32.27 base and $4.19 per 1,000 gallons, capped at 16,000 gallons per unit. Multifamily, mobile-home/RV, institutional, and general-service classes have different fixed charges. Certain neighborhoods also carry special wastewater service charges and new-construction ANC fees, which are separate from the recurring consumption bill.
- Meter reading
- BSU uses Advanced Meter Infrastructure with advanced water meters, radio communication channels, and data management that capture detailed usage near real time. The WaterSmart portal provides usage analysis, historical data, leak detection, notifications, water-saving recommendations, paperless billing, and forms. The reviewed sources do not state the exact meter-read interval or billing-read calendar.
- New-account deposit
- BSU deposits may be waived for property owners who provide a utility letter of credit with payment history or enroll in automatic bank draft; renters are not eligible for those waivers. An owner’s deposit becomes eligible for refund after 12 months of continuous service if there is no returned check, nonpayment disconnection, late payment, or master-meter service, but the exact standard deposit amount is not displayed on the reviewed public pages. Refunds are not automatic and must be requested.
- Activation or transfer fee
- The rate page lists a $35 transfer fee for transferring existing service to a new member. It also lists a $50 normal disconnect and $50 reconnect at member request. New construction may incur ANC fees, including $3,424 per single-family water unit and $4,459 per single-family wastewater unit, plus applicable special service charges.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Florida
60%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Bonita Springs Utilities, Inc. public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.