Municipal Department
City of Cape Coral Utilities – Water, Wastewater and Irrigation
Serving Cape Coral, Lee County
Population served
Cape Coral Utilities serves the City’s rapidly growing residential and commercial community; the current customer-billing pages do not state a single water-only population total. The City operates municipal water, wastewater, irrigation, and utility-extension systems, and the active Resident Access portal provides daily consumption monitoring and alerts.
State system code
FIPS 12
Billing frequency
Monthly utility billing. The City’s FAQ says bills are due upon issuance and payments not received within 20 days of the bill date become past due and delinquent.
Provider briefing
How this utility’s billing works
City of Cape Coral Utilities – Water, Wastewater and Irrigation operates as a municipal department serving Cape Coral, Lee County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Cape Coral uses separate water, wastewater, and irrigation charges with fixed meter/base charges plus metered commodity charges; the City publishes a current water, wastewater, and irrigation schedule effective October 1, 2025 and periodic rate-adjustment notices. The published 2024-to-2025 notice shows a common 5/8-inch water base moving from $15.88 to $17.64, water commodity from $18.55 to $20.59 at the example usage, sanitary sewer from $37.60 to $41.72, and irrigation remaining $9.50 in the notice’s 4,000-gallon comparison. Customers should use the current City rate schedule for exact 2026 tier values and distinguish potable water from irrigation and sewer.. Bills are generated monthly utility billing. the city’s faq says bills are due upon issuance and payments not received within 20 days of the bill date become past due and delinquent., and a typical residential cost reference is The City’s published rate notice gives a representative 5/8-inch residential comparison at 4,000 gallons: the water component was approximately $20.59 under the schedule presented in the FY25 notice, sanitary sewer approximately $41.72, and irrigation approximately $9.50 when applicable, for about $62.31 without irrigation or $71.81 with irrigation before other City charges. Cape Coral’s current FY2026 rate PDF should be used for the final 2026 amount because the City’s customer page updates the schedule separately from the notice.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Cape Coral bills sanitary sewer separately from potable water and irrigation according to the current water/wastewater rate schedule. The City’s FAQ states that a pool fill may qualify for a sewer adjustment and that a property leak may qualify for a leak adjustment once every 12 months. Irrigation water is separately metered/billed when available, preventing irrigation usage from being treated as wastewater consumption; customers should submit the adjustment form for qualifying pool or leak events.
Meter and infrastructure notes
Cape Coral’s Resident Access portal offers daily water-use monitoring and configurable alerts, indicating digital/remote usage-data capability for participating accounts. The City’s current public pages do not identify a universal AMI vendor or an hourly transmission interval; customers should use portal daily readings for leak detection and contact Utilities if a read appears abnormal.
Emergency water support
Report a leak or water emergency
Cape Coral’s after-hours emergency number for water main breaks is (239) 242-3400. Customer Billing Services handles account/leak-adjustment questions at (239) 574-7722; the City’s outage map and Utilities Department pages provide current main-break and service information.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Cape Coral, Lee County
City of Cape Coral Utilities – Water, Wastewater and Irrigation is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.