Independent directory · evidence, sources, and research gaps shown
US Water Bill PayIndependent U.S. utility directory
Search
← Utility research profile

Payment research · dataset 2026.08

Payment options for City of Clearwater Utility Customer Service – Water and Wastewater

This page identifies provider-specific public payment information without accepting payments or asking for account credentials.

Provider-published destination

Official online route identified

Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.

Continue to provider-published portal ↗

Provider-specific findings

Payment research for this provider

The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.

Payment platform
InvoiceCloud
Phone payment number
(844) 547-2019. Clearwater identifies this automated payment line as available 24/7; the current published telephone transaction fee is $3.07. Utility Customer Service representatives are reached at (727) 562-4600.
Pay-by-text
Clearwater customers can enroll in Pay by Text from the online InvoiceCloud payment flow. The official instructions require the utility account number as shown on the invoice, then direct the customer to select the Pay by Text enrollment link while making an online payment. The same portal can send bill text notifications, and the InvoiceCloud account locator provides a dedicated Pay by Text enrollment path; no separate keyword or short code is published.
Mail-in payment address
City of Clearwater, Utility Customer Service, P.O. Box 30020, Tampa, FL 33630-3020. Checks should be payable to City of Clearwater, include the utility account number, and be mailed with the payment stub. The City also accepts check drop-box payments through its published alternative-payment options.
In-person payment
Utility cashier and payment services are at the Municipal Services Building, 100 S. Myrtle Ave., Clearwater, FL 33756, with a drive-up option. Regular hours are Monday–Friday 8:00 a.m.–5:00 p.m.; lobby customer-service assistance is 8:00 a.m.–4:00 p.m., excluding City holidays. Phone lines close daily from 12:30–1:30 p.m. Walk-in and drive-up payments by cash, check, or money order have no convenience fee; credit/debit card payments at the counter incur the published $3.07 fee. The City also lists online, phone, mail, direct-debit, text, drop-box, and Amscot alternatives.
Digital payment methods
InvoiceCloud accepts electronic check, Visa, Mastercard, Discover, American Express, Google Pay, Apple Pay, Venmo, and PayPal. Customers can use one-time pay without registration, register an account, set up AutoPay, and use direct debit from a checking account. Electronic and card payments are subject to the current $3.07 convenience fee, while direct debit from checking is presented as a fee-avoidance option.
Online convenience fees
$3.07 per electronic or credit/debit card transaction. The City states that customers paying electronically or with credit/debit cards are charged this fee, including the automated telephone service; direct debit from checking, mailed checks, drop-box checks, and in-person cash/check/money-order payments avoid it.

Directory comparison

Payment-information visibility

MeasureThis providerFloridaNational index
Usable payment URL identifiedYes74%73%
Fee or no-fee amount disclosedYes18%15%
Payment fields documented8 of 8——

This comparison measures directory documentation, not payment quality, cost, or provider performance.

Research record

Broad public detail found

8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.

Documented

100%

Primary verification routes

Read the methodology →Report a correction →