Municipal Department
City of Clearwater Utility Customer Service – Water and Wastewater
Serving City of Clearwater
Population served
Approximately 117,000 city residents are within Clearwater's municipal service area; the City bills property owners for water, wastewater, stormwater, solid waste, recycling, and related utility services. The published minimum-bill example includes a 5/8-inch meter serving a location inside city limits.
State system code
FIPS 12
Billing frequency
Monthly utility billing for services rendered. The statement is due upon receipt and becomes past due 21 days from the statement date.
Provider briefing
How this utility’s billing works
City of Clearwater Utility Customer Service – Water and Wastewater operates as a municipal department serving City of Clearwater. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as The City uses meter-size and location-specific availability/minimum charges plus measured water and wastewater usage; the public rate page states that a 5/8-inch meter inside city limits receives a minimum bill for zero to four units, with one unit defined as approximately 748 gallons. As of December 2025, the published minimum combined city-limits bill was $130.51 including water $29.58, wastewater $40.74, solid waste $37.27, recycling $3.78, stormwater $16.18, and utility tax $2.96. Rates vary by service package, meter size, location, and consumption, and the City publishes a current fee schedule rather than one universal water-only tier table on the customer page.. Bills are generated monthly utility billing for services rendered. the statement is due upon receipt and becomes past due 21 days from the statement date., and a typical residential cost reference is For a typical 5/8-inch city-limits account at the minimum 0–4-unit usage band, Clearwater's published December 2025 example totals $130.51 for all listed services and utility tax. The water component is $29.58 and wastewater is $40.74; the remaining $60.19 is solid waste, recycling, stormwater, and tax. A water-and-wastewater-only estimate therefore starts at approximately $70.32 before additional consumption, service-specific availability fees, stormwater, solid waste, recycling, and taxes.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Wastewater is billed as a separate metered utility component and varies with location, meter size, service availability, and consumption. Clearwater's current minimum-bill illustration assigns $40.74 to wastewater for a 5/8-inch city-limits account at zero to four units. If a potable-water leak or unusual use did not enter the City's sewer, the customer may request a sewer credit that can adjust the sewer portion back toward the location's average sewer consumption; the City does not publish a universal winter-average formula on the current customer page.
Meter and infrastructure notes
Clearwater's utility policy identifies radio-read water meters for monitoring water usage. The current public pages do not state a universal monthly read date, transmission interval, or AMI vendor. Bills show a meter reading and usage band, and customers can use the account portal to view bills and balances; for unusually high usage the City directs customers to inspect for leaks and contact Utility Customer Service.
Emergency water support
Report a leak or water emergency
(727) 462-6633. Clearwater identifies this water/gas leak and other-emergency line as available 24 hours a day, seven days a week.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Clearwater
City of Clearwater Utility Customer Service – Water and Wastewater is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.