City of Clearwater Utility Customer Service – Water and Wastewater
City of Clearwater
Population reference
Approximately 117,000 city residents are within Clearwater's municipal service area; the City bills property owners for water, wastewater, stormwater, solid waste, recycling, and related utility services. The published minimum-bill example includes a 5/8-inch meter serving a location inside city limits.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly utility billing for services rendered. The statement is due upon receipt and becomes past due 21 days from the statement date.
- Rate structure
- The City uses meter-size and location-specific availability/minimum charges plus measured water and wastewater usage; the public rate page states that a 5/8-inch meter inside city limits receives a minimum bill for zero to four units, with one unit defined as approximately 748 gallons. As of December 2025, the published minimum combined city-limits bill was $130.51 including water $29.58, wastewater $40.74, solid waste $37.27, recycling $3.78, stormwater $16.18, and utility tax $2.96. Rates vary by service package, meter size, location, and consumption, and the City publishes a current fee schedule rather than one universal water-only tier table on the customer page.
- Residential cost reference
- For a typical 5/8-inch city-limits account at the minimum 0–4-unit usage band, Clearwater's published December 2025 example totals $130.51 for all listed services and utility tax. The water component is $29.58 and wastewater is $40.74; the remaining $60.19 is solid waste, recycling, stormwater, and tax. A water-and-wastewater-only estimate therefore starts at approximately $70.32 before additional consumption, service-specific availability fees, stormwater, solid waste, recycling, and taxes.
- Wastewater and sewer calculation
- Wastewater is billed as a separate metered utility component and varies with location, meter size, service availability, and consumption. Clearwater's current minimum-bill illustration assigns $40.74 to wastewater for a 5/8-inch city-limits account at zero to four units. If a potable-water leak or unusual use did not enter the City's sewer, the customer may request a sewer credit that can adjust the sewer portion back toward the location's average sewer consumption; the City does not publish a universal winter-average formula on the current customer page.
- Meter reading
- Clearwater's utility policy identifies radio-read water meters for monitoring water usage. The current public pages do not state a universal monthly read date, transmission interval, or AMI vendor. Bills show a meter reading and usage band, and customers can use the account portal to view bills and balances; for unusually high usage the City directs customers to inspect for leaks and contact Utility Customer Service.
- New-account deposit
- In general, Clearwater requires a security deposit equal to two times the average monthly bill when utility service is requested. Residential applicants may satisfy the deposit requirement with a referral letter from another utility documenting a good payment record if submitted before service begins. Deposits are applied against the closing account balance and earn annual interest under the City ordinance index. A residential deposit may be refunded after 12 months when the customer has no more than two past-due notices, no nonsufficient-funds checks, and no nonpayment disconnections; deposits may be increased after delinquency.
- Activation or transfer fee
- The City's current rate page publishes a $50 turn-on fee. New service is requested through the City's utility service-start process and, under City policy, the property owner is the billed party for utility services. The public customer pages do not publish a separate universal transfer/name-change fee; the exact start, stop, connection, deposit, and any service-order charges should be confirmed with Utility Customer Service.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Florida
60%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Clearwater Utility Customer Service – Water and Wastewater public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.