Payment research · dataset 2026.08
Payment options for City of Delray Beach Water Utilities Department - Utility Billing Division
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Tyler Enterprise ERP
- Phone payment number
- (561) 243-7100, 24-hour pay-by-phone IVR; the City states a $10 minimum transaction and, from July 28, 2026, phone e-check/card payments add $0.50 per transaction.
- Pay-by-text
- The reviewed Delray Beach utility pages do not publish text-to-pay keywords, a short code or SMS enrollment workflow. Customers can use the Tyler Enterprise ERP account/guest portal, e-billing, automatic bank drafting and the 24-hour IVR; text payment was not verified.
- Mail-in payment address
- City of Delray Beach Water, P.O. Box 288242, Tampa, FL 33630-8242. Checks or money orders should be payable to the City of Delray Beach, include the account number and payment stub, and should not be mailed as cash.
- In-person payment
- City Hall Utility Billing cashiers, 100 NW 1st Avenue, first floor, Delray Beach, FL 33444, Monday-Friday, 8:00 a.m.-5:00 p.m. A drop box is located directly in front of City Hall. The City lists cash, check, money order and Mastercard, Visa, Discover and American Express at the cashier; during the July 2026 ERP blackout the drop box accepted checks only and payments were not posted until July 28.
- Digital payment methods
- Tyler Enterprise ERP supports e-checks, online accounts and securely stored credit-card information. The City also offers automatic bank drafting and a 24-hour IVR. The in-person page lists Mastercard, Visa, Discover and American Express; Apple Pay and Google Pay were not verified.
- Online convenience fees
- Starting July 28, 2026, e-check payments incur $1.95; credit-card payments incur 3.25% with a $2.50 minimum; e-check and card payments by phone add $0.50 per transaction. Automatic bank drafting is described as having no additional service fee.
Directory comparison
Payment-information visibility
| Measure | This provider | Florida | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 74% | 73% |
| Fee or no-fee amount disclosed | Yes | 18% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Delray Beach Water Utilities Department - Utility Billing Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (FL4500351) ↗
Search the federal drinking-water database using public water system ID FL4500351.