Municipal Department
City of Delray Beach Water Utilities Department - Utility Billing Division
Serving City of Delray Beach water, reclaimed-water and wastewater service area
Population served
69,754 people (EPA SDWIS queue estimate for FL4500351)
State system code
FIPS 12
Billing frequency
Monthly. Delray Beach states that monthly bills are calculated from water-meter readings and that the utility department manages monthly water and wastewater billing.
Provider briefing
How this utility’s billing works
City of Delray Beach Water Utilities Department - Utility Billing Division operates as a municipal department serving City of Delray Beach water, reclaimed-water and wastewater service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered monthly water, wastewater and reclaimed-water service under the City's 2026 residential Water/Sewer Rates schedule. The public customer page links the current rate document but does not expose all tier and base-charge values in HTML; the rate program is a consumption-based municipal schedule rather than a uniform flat bill.. Bills are generated monthly. delray beach states that monthly bills are calculated from water-meter readings and that the utility department manages monthly water and wastewater billing., and a typical residential cost reference is A City rate-study/news release states that the average Delray Beach homeowner using approximately 6,000 gallons per month is projected to pay $75.66 for combined water and wastewater in 2026. A 5,000-7,000 gallon customer should therefore use about $75.66 as the published 6,000-gallon benchmark, with the actual bill varying by meter, usage, reclaimed-water status and other utility charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Delray Beach bills water and wastewater together on the monthly utility statement. The reviewed public pages link the 2026 residential Water/Sewer Rates schedule but do not expose a winter-average, sewer-cap or exact percentage-of-water formula in HTML; the published 2026 benchmark is the combined $75.66 average at 6,000 gallons.
Meter and infrastructure notes
Delray Beach states that monthly bills are calculated from water-meter readings, but the reviewed pages do not identify whether the address uses AMI or AMR, the transmission interval or a field-reading route. Customers can request account-specific meter information from the Water Utilities Department.
Emergency water support
Report a leak or water emergency
(561) 243-7312, Water and Sewer Network Division and after-hours Utilities contact. Delray Beach directs customers to this number for low pressure, water-quality concerns, leaking meters, fire hydrants, sewer blockages, spills and odors; after hours callers must leave contact information and describe the issue.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Delray Beach water, reclaimed-water and wastewater service area
City of Delray Beach Water Utilities Department - Utility Billing Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.