Delinquency research · dataset 2026.08
Shut-off and delinquency information for City of Delray Beach Water Utilities Department - Utility Billing Division
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Late-fee rules
- When service has been interrupted for nonpayment, Delray Beach requires the full account balance plus a $5 late fee and a $20 reconnection fee. To guarantee same-day turn-on Monday-Friday, payment must be made before 3:30 p.m. and the customer must call (561) 243-7100 to confirm service restoration. The City's 2026 ERP transition temporarily waived late fees from July 20 through August 7, 2026.
- Reconnection costs
- Standard reconnection is $20 plus the $5 late fee and full balance. Same-day weekday processing requires payment before 3:30 p.m. and a confirmation call; the reviewed pages do not publish an after-hours reconnection price or guaranteed weekend restoration schedule.
Documentation context
2 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Florida
42%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Partial public detail found
2 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
40%
Details not confirmed in the reviewed public material
- Grace period
- Shut-off timeline
- Warning and notice protocol
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Delray Beach Water Utilities Department - Utility Billing Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (FL4500351) ↗
Search the federal drinking-water database using public water system ID FL4500351.