City of Fort Lauderdale Utility Billing & Collections – Water and Sewer

Provider briefing

How this utility’s billing works

City of Fort Lauderdale Utility Billing & Collections – Water and Sewer operates as a municipal department serving Fort Lauderdale city limits and City water/sewer service accounts. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as FY2026 water and sewer rates increased 9% effective October 1, 2025. Residential water uses a fixed service charge plus increasing commodity tiers; the City’s FY2026 schedule lists single-family tiers of $4.92 for 0–3,000 gallons, $10.80 for 4,000–8,000, $13.52 for 9,000–12,000, $18.24 for 13,000–20,000, and $26.48 above 20,000, with meter-size/class-specific fixed and commodity charges. Wastewater is separately structured by meter/service class and increased 9%.. Bills are generated monthly billing. bills are due within 25 days of the billing date, and the fy2026 rate schedule is effective october 1, 2025., and a typical residential cost reference is The City’s FY2026 rate-increase example for a 5/8-inch meter using 5,000 gallons per month is $49.88 for water and $66.91 for sewer, or $116.79 combined before sanitation, stormwater, taxes, or other charges. The City describes this as the representative average-customer comparison for the new October 1, 2025 schedule.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Fort Lauderdale bills wastewater as a separate sewer charge on the utility account, with fixed and commodity components set by the FY2026 rate schedule. The City’s published 5,000-gallon example totals $66.91 for sewer. Customers with unusually high use due to a leak or other qualifying circumstance can apply for a high-use adjustment; the City reviews the account’s prior 12-month average and may adjust the overage above that average under the municipal code.

Meter and infrastructure notes

The City reads water meters every month unless a meter is inaccessible or obstructed. Fort Lauderdale is deploying Advanced Metering Infrastructure/smart water meters that provide near-real-time consumption visibility, leak detection, remote connect/disconnect capability, and customer portal access; current City materials describe usage spikes at roughly 15-minute accuracy during the rollout. The universal vendor and complete deployment date are not stated on the public pages.