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Payment research · dataset 2026.08

Payment options for City of Hialeah Water & Sewer Division

This page identifies provider-specific public payment information without accepting payments or asking for account credentials.

Provider-published destination

Official online route identified

Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.

Continue to provider-published portal ↗

Provider-specific findings

Payment research for this provider

The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.

Payment platform
Xpress Bill Pay
Phone payment number
(833) 791-8947 for the Xpress Bill Pay payment-by-phone service. The City's separate Public Works payment line is (305) 556-3800, option 2; general Water & Sewer customer service is (305) 883-5800.
Pay-by-text
The City advertises Xpress Bill Pay account registration, paperless billing, email notifications, stored payment information, and a phone-payment service, but its current public page does not publish a dedicated text-to-pay keyword, short code, or SMS opt-in sequence. Customers should use the Xpress Bill Pay account or call the City for current text-payment availability.
Mail-in payment address
City of Hialeah Department of Public Works, 3700 W. 4th Avenue, Hialeah, FL 33012. Customers may use the addressed envelope included with the bill and should follow the account/payment instructions printed on that bill. The City also provides check-or-money-order drop boxes at the Department of Public Works.
In-person payment
The Department of Public Works, 3700 W. 4th Avenue, Hialeah, FL 33012, has a drive-through payment window open Monday–Friday 7:00 a.m.–5:00 p.m. A front-door drop box is available Monday–Friday 8:30 a.m.–5:00 p.m. for checks or money orders only; a drive-through-window drop box is available 24 hours a day, seven days a week, also checks or money orders only. Customers may pay cash at any Amscot with the account number and may pay at the City Hall Cashiers' Office, third floor, 501 Palm Avenue, Hialeah, FL 33010. The City also offers bank electronic bill pay and a City app.
Digital payment methods
Xpress Bill Pay is used for City water/sewer and solid-waste accounts and supports online account payments with stored payment information; the City separately provides phone payment, bank electronic bill pay, and its mobile app. The public City page does not enumerate every Xpress Bill Pay card brand on the current payment page, so customers should use the live checkout disclosure for card/eCheck availability.
Online convenience fees
The current City online-payment page identifies Xpress Bill Pay but does not state a universal 2026 card or eCheck convenience-fee amount. Any Xpress merchant fee, phone fee, or third-party Amscot charge should be confirmed at checkout or with the processor; cash/check/money-order drop-box payments avoid an online processor fee.

Directory comparison

Payment-information visibility

MeasureThis providerFloridaNational index
Usable payment URL identifiedYes74%73%
Fee or no-fee amount disclosedNo18%15%
Payment fields documented8 of 8——

This comparison measures directory documentation, not payment quality, cost, or provider performance.

Research record

Broad public detail found

8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.

Documented

100%

Primary verification routes

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