Municipal Department
City of North Miami Utility Billing – Water, Sewer, Stormwater and Sanitation
Serving North Miami and designated utility service areas in Miami-Dade County
Population served
Approximately 60,000 residents in North Miami, with the municipal billing system also serving designated areas outside the city limits
State system code
FIPS 12
Billing frequency
Quarterly for customers on the quarterly schedule; the City says meters for quarterly customers are read approximately every 90 days, bills cover the prior period, and the bill is due upon receipt. The fees schedule also contains monthly and quarterly calculations for different account classes.
Provider briefing
How this utility’s billing works
City of North Miami Utility Billing – Water, Sewer, Stormwater and Sanitation operates as a municipal department serving North Miami and designated utility service areas in Miami-Dade County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Consumption-based increasing block tiers, with separate schedules for residential, apartment, commercial, sprinkler, mobile-home, and City-water accounts. FY 2025–26 rates effective October 1, 2025 increased water charges 8.40% and sewer charges 8.60%. Residential water tiers are $2.67 per thousand gallons for 0–5,000 gallons, $3.74 for 5,001–12,000, $4.79 for 12,001–20,000, and $5.33 above 20,000; quarterly thresholds are scaled to 15,000, 36,000, and 60,000 gallons.. Bills are generated quarterly for customers on the quarterly schedule; the city says meters for quarterly customers are read approximately every 90 days, bills cover the prior period, and the bill is due upon receipt. the fees schedule also contains monthly and quarterly calculations for different account classes., and a typical residential cost reference is Approximately $111.67 per month for a representative 3/4-inch residential account using 6,000 gallons, combining the $17.57 monthly water base, tiered water usage of about $16.02, $24.52 monthly sewer base, sewer usage calculated at about $32.69, $7.12 stormwater per ERU, and $38.27 monthly sanitation plus administrative charges. Actual bills vary by meter size, dwelling units, service area, billing frequency, consumption tier, and applicable county/service fees.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The published sewer consumption rate is $6.41 per thousand gallons for all usage, multiplied by 85%; the schedule displays this as usage × $6.41 × 85%. A separate sewer base charge applies by meter size, with a 3/4-inch residential base of $24.52 per month or three times that amount for a quarterly calculation. The City’s public rate table does not describe a winter-average sewer cap.
Meter and infrastructure notes
For quarterly customers, the City says meters are read approximately every 90 days and bills reflect the preceding period. The public customer pages do not identify the meter manufacturer or confirm AMI/AMR hourly telemetry; the published service guidance instead directs customers to check the meter dial for movement when investigating high consumption. Meter access should be maintained for accurate final readings, and customers moving should provide at least two business days’ notice for service needs.
Emergency water support
Report a leak or water emergency
305-895-9838 during Water and Sewer Division office hours, Monday–Friday 7:30 a.m.–4:00 p.m.; for after-hours, weekend, flood, burst-pipe, backflow, sewer-backup, or related emergencies call the Winsor Water Treatment Plant at 305-953-2854. The City also publishes 305-953-2857 TDD.
Official starting point
Choose the right next step
Reading this profile
A practical reference for North Miami and designated utility service areas in Miami-Dade County
City of North Miami Utility Billing – Water, Sewer, Stormwater and Sanitation is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.