Payment channels

Pay City of North Miami Utility Billing – Water, Sewer, Stormwater and Sanitation

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Tyler Cashiering / Tyler EDEN-linked City e-services portal; the official public page routes customers through NorthMiamiFL.gov/UtilityBill. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. (the City publishes Utility Billing at 305-895-9880 but does not publish a dedicated automated telephone-pay number on its current public utility pages)

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No current official pay-by-text keyword, short code, or enrollment sequence is published. Customers can create the City’s online utility account for payment history, account summaries, consumption tracking, and paperless statements.

Mail-in address

City of North Miami Utility Billing Division, 776 NE 125 Street, North Miami, FL 33161. The City identifies this as the Utility Billing physical/contact address and instructs customers to make checks payable to the City of North Miami; customers should include the bill remittance information or account number. A separate lockbox or post-office remittance address is not published on the current utility pages.

Counters, drop boxes, and office hours

Central Cashier, first floor of North Miami City Hall, 776 NE 125 Street, North Miami, FL 33161. Utility Billing staff are available Monday through Friday, 8:00 a.m.–5:00 p.m.; the cashier is open through 4:00 p.m. Customers should bring the bill or account number, and the City’s water-quality report says credit-card payments at the counter require photo identification. A drop box is located at the south entrance of City Hall for after-hours delivery; include the bill slip or account number, and the City states that deposits are posted by the close of the next business day.

Accepted digital instruments

What you can use online

Online credit and debit card payments through the City’s Utility Bill Online portal. The City also accepts credit cards in person with photo identification. ACH/e-check, Apple Pay, Google Pay, and other wallet methods are not identified in the current public payment instructions.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. – the current public online-payment and utility-fee pages do not state a separate 2026 online credit/debit-card or e-check convenience-fee amount or percentage.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of North Miami Utility Billing – Water, Sewer, Stormwater and Sanitation and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →