City of Palm Bay Utilities – Water and Wastewater
Palm Bay
Population reference
Approximately 130,000 residents within Palm Bay; the municipal utility provides water, wastewater, reclaimed-water, and related utility billing services.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Water and sewer accounts are billed monthly on route-based cycles. The City’s 2026 billing schedule publishes cycle-specific bill and due dates; stormwater and sanitation charges can appear on the same water/sewer statement.
- Rate structure
- Increasing block water pricing with four monthly usage blocks for residential 5/8-inch service, plus separate fixed base facility charges and wastewater charges. The current FY25-26 inside-city code schedule lists water usage at $4.20, $5.44, $7.55, and $9.42 per 1,000 gallons across the first through fourth blocks, with the code’s FY25-26 base water charge at $16.44 and wastewater base charge at $26.23 for a 5/8 x 3/4-inch meter. Outside-city accounts carry statutory surcharges.
- Residential cost reference
- For an inside-city 5/8-inch single-family account using 5,000 gallons, the FY25-26 schedule implies approximately $16.44 water base + $26.23 wastewater base + $21.00 water usage + $38.10 wastewater usage = $101.77 before stormwater, sanitation, taxes, or processor fees. Actual 2026 totals vary by cycle, meter size, outside-city surcharge, reclaimed water, and any non-water charges.
- Wastewater and sewer calculation
- Inside-city single-family wastewater has a $26.23 monthly 5/8-inch base facility charge and a $7.62 per-1,000-gallon usage charge, with usage charged only up to a maximum of 10,000 gallons per month. Sewer-only accounts use a $64.26 monthly flat fee per equivalent residential connection. Outside-city wastewater carries the City’s published 25% surcharge.
- Meter reading
- Palm Bay uses both standard mechanical-style meters and radio-frequency water meters. The City’s leak instructions direct customers to read the display, wait 15–20 minutes with all water off, and compare the readings. The public pages do not promise a universal hourly AMI transmission schedule; billing occurs by route-based monthly cycles, and the City may estimate a bill after severe weather when a normal read is unavailable.
- New-account deposit
- For residential service, a customer may satisfy the deposit requirement by paying the deposit or requesting a $5 credit screening. A qualifying individual may receive a deposit waiver or reduction. For a 3/4-inch meter, the listed deposits are $100 water and $100 wastewater; 1-inch is also $100/$100; 1.5-inch is $135 water and $165 wastewater; 2-inch is $225 water and $265 wastewater. Solid-waste deposit is $30. Deposits are non-interest-bearing, applied to the final bill, and returned after 36 continuous months of timely payments when no other balance remains; the City may require a new or additional deposit for consistently delinquent accounts.
- Activation or transfer fee
- The public Palm Bay residential rate page does not state one universal residential activation or name-transfer fee. The account may require the applicable deposit, a $5 individual credit-screening fee if screening is requested, meter-size charges, and separate connection or construction fees. Customers should contact Utilities Customer Care at 321-952-3420 for the account-specific start/transfer amount.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Florida
60%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Palm Bay Utilities – Water and Wastewater public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.