Municipal Department
City of Palm Coast Utilities
Serving Palm Coast
Population served
112,324
State system code
FIPS 12
Billing frequency
A dedicated this detail was not publicly posted. The reviewed Palm Coast customer-service pages describe monthly AutoPay and utility rates but do not clearly publish a universal bill-generation interval.
Provider briefing
How this utility’s billing works
City of Palm Coast Utilities operates as a municipal department serving Palm Coast. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Conservation-oriented increasing block structure for domestic and irrigation use, with monthly base charges and separate wastewater and reclaimed-water components. The City links current 2026 inside- and outside-city rate sheets, but the accessible page did not expose all dollar values in text.. Bills are generated a dedicated this detail was not publicly posted. the reviewed palm coast customer-service pages describe monthly autopay and utility rates but do not clearly publish a universal bill-generation interval., and a typical residential cost reference is A dedicated this detail was not publicly posted. Palm Coast publishes 2026 rate sheets and a rate page, but the reviewed accessible text did not expose the complete base, water, sewer, and service-charge dollar table needed for a reliable 5,000-7,000-gallon total.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
As of April 1, 2025, Palm Coast removed the former 8,000-gallon sewer cap: all water passing through the main meter is subject to sewer charges. Lawn irrigation through the main meter therefore incurs sewer charges; a separate irrigation meter is recommended to avoid them. The current page does not expose the full rate formula in accessible text.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed current Palm Coast utility pages do not identify whether meters use AMR/AMI, the transmission interval, or a universal reading schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. Palm Coast states its utility systems are monitored 24/7/365 and provides Customer Service at 386-986-2360, but the reviewed pages do not publish a dedicated emergency leak phone number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Palm Coast
City of Palm Coast Utilities is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.