Payment research · dataset 2026.08
Payment options for City of Port Orange Utility Billing
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Tyler Technologies Municipal Online Services
- Phone payment number
- 877-373-7972, available 24/7 for automated utility payments. The city also publishes customer service at (386) 506-5720 for account and restoration questions.
- Pay-by-text
- The reviewed Port Orange payment portal and FAQ do not publish text-to-pay keywords or an SMS enrollment process. Customers can use the Tyler portal, 24/7 automated phone payment or email billing; no text-payment feature was verified.
- Mail-in payment address
- City of Port Orange Utility Billing, 1000 City Center Circle, Port Orange, FL 32129. The portal and city contact materials publish the City Center Circle address; the reviewed pages do not identify a separate utility lockbox remittance address.
- In-person payment
- Utility customer service is at 1000 City Center Circle, Port Orange, FL 32129. Customer-service hours are Monday, Tuesday, Thursday and Friday 8:00 a.m. to 5:00 p.m., and Wednesday 8:00 a.m. to 4:00 p.m.; phone is (386) 506-5720. The reviewed portal confirms the city address but does not publish an itemized counter/drop-box schedule or a desk-only instrument list. Customers should contact the office for current cash, check, money-order and card handling details.
- Digital payment methods
- The Tyler portal accepts Visa, MasterCard, Discover, American Express and eCheck. The city states that credit/debit payments made online or through automated phone payment require the card billing ZIP code to match the card issuer's ZIP beginning June 15, 2026; ACH/eCheck payments are not affected. Apple Pay and Google Pay are not listed.
- Online convenience fees
- The reviewed 2026 portal page lists accepted instruments but does not display the online convenience fee or a percentage surcharge. The checkout screen should be treated as controlling for the current Tyler transaction fee.
Directory comparison
Payment-information visibility
| Measure | This provider | Florida | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 74% | 73% |
| Fee or no-fee amount disclosed | No | 18% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Port Orange Utility Billing public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (FL3641044) ↗
Search the federal drinking-water database using public water system ID FL3641044.