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Municipal DepartmentDataset 2026.08
City of Tampa Utilities – Water and Wastewater Departments
City of Tampa, parts of unincorporated Hillsborough County, and portions of Temple Terrace served by City of Tampa Utilities
Population reference
More than 725,000 residents in the City of Tampa Water Department service area; the system produces approximately 82 million gallons per day
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. City of Tampa Utilities issues consolidated monthly bills for most customers receiving water, wastewater, and solid-waste services, and water meters are read monthly throughout the service area.
- Rate structure
- Increasing block tiers billed in CCF, where one CCF equals 100 cubic feet or 748 gallons, plus fixed monthly water and wastewater base charges and possible Tampa Bay Water pass-through or utility-tax charges. For FY26 effective October 1, 2025 through September 30, 2026, inside-city single-family water rates are $3.55 per CCF for 0–5 CCF, $4.14 for 6–13 CCF, $6.96 for 14–26 CCF, $9.28 for 27–46 CCF, and $10.71 above 46 CCF. The inside-city 5/8-inch single-family water base charge is $8.00 and the wastewater base charge is $8.00. Outside-city rates are higher, and irrigation/reclaimed-water charges are separate. Tampa is under modified Phase III extreme water-shortage restrictions during the current 2026 season.
- Residential cost reference
- At 5,000–7,000 gallons, usage is about 6.68–9.36 CCF. For an inside-city single-family 5/8-inch meter, the FY26 water variable charge is approximately $27.48–$41.60, plus the $8.00 water base charge and an $8.00 wastewater base charge. Wastewater is $5.79 per CCF but is subject to the household sewer maximum, so a representative combined water-and-wastewater estimate is roughly $82–$103 before Tampa Bay Water pass-through, utility tax, solid waste, irrigation, or other account charges. The final bill depends on the property’s annual sewer max and exact meter consumption.
- Wastewater and sewer calculation
- Where Tampa water and wastewater are provided together, sewer begins from the metered potable-water flow. For a single-family home without a separate irrigation meter, reclaimed-water meter, or private irrigation well, the sewer charge is capped by the Sewer Maximum/Lawn Credit. A new account initially receives a sewer max of 3 CCF per household member for its first 12 months; after one year it is recalculated from the third-lowest month in the first 12 months, and existing accounts are recalculated each January using the third-lowest month in the preceding 24 months, with a 1 CCF minimum. If separate irrigation or reclaimed water is metered, the full potable-water-meter volume is used for sewer calculation. The FY26 residential wastewater rate is $5.79 per CCF inside the City and $7.23 outside the City, plus the applicable base charge.
- Meter reading
- Tampa reads water meters monthly across its service area. Customers can read the physical register in the meter box, compare the current reading with the monthly bill, and use the low-flow indicator to check for a continuous leak. City capital-program materials identify Advanced Metering Infrastructure as an FY2026–FY2030 project, but the current customer pages do not state that AMI is already universal; the operational model remains monthly meter reads with incremental AMR/AMI modernization. One CCF equals 748 gallons, and bills convert metered CCF into rounded thousand-gallon usage.
- New-account deposit
- Tampa requires a deposit whenever a new utility account is opened, but the current public rate page says the amount varies by account type and meter size rather than publishing one residential dollar amount. A new customer may request a deposit waiver by providing a written good-credit statement from another utility within 30 days of the original request. The City defines good credit as no delinquent service discontinuation, no returned check for nonpayment, and no more than one delinquent bill during the preceding 12 consecutive months. Documentation can be submitted through Tampa Connect, mailed to Utilities Call Center, 3402 W. Columbus Drive, Tampa, FL 33607, or faxed to (813) 274-8430; the Columbus Drive address is not open to the public.
- Activation or transfer fee
- The public residential start-service pages do not list a universal name-transfer administration charge. New water-development application fees are separate: the 2026 multi-family/nonresidential schedule lists $50 for a 3/4- or 1-inch domestic/irrigation service and $70 for other meter sizes or fire-line applications, with wastewater application fees beginning at $50 for remodeling/additions or existing-connection work and $250 for multi-family, commercial, or industrial service. Connection, meter-installation, capacity, tap, inspection, and security-deposit charges may also apply based on the development. Ordinary start, transfer, or stop requests are made through the City’s utility-service process or (813) 274-8811.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Florida
60%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Tampa Utilities – Water and Wastewater Departments public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.