City of Winter Garden Utility Billing Department
Winter Garden
Population reference
Approximately 72,205 residents in the queue estimate; the City reports more than 17,000 water, reclaimed-water, sewer, stormwater and garbage service connections billed each month.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Utility billing processes potable water, reclaimed water, stormwater, sewer and garbage charges each month.
- Rate structure
- Increasing block water tiers with fixed monthly water and sewer charges. Current residential schedule: water base $9.59; water consumption $1.6031 per 1,000 gallons for 0-10,000, $1.9757 for 10,001-15,000, $2.9425 for 15,000-35,000 and $3.8179 above 35,000. Sewer base is $13.72 and sewer consumption is $5.3765 per 1,000 gallons for 0-10,000. Irrigation has separate meter-size tiers.
- Residential cost reference
- At 6,000 gallons, water and sewer are approximately $9.59 + (6 x $1.6031) + $13.72 + (6 x $5.3765), or about $65.20 before garbage, stormwater, reclaimed irrigation or taxes. With the City's $24.87 residential garbage base and other applicable service charges, a typical connected household should budget about $90-$105 per month depending on the account bundle.
- Wastewater and sewer calculation
- Residential sewer is directly tied to the metered water volume, not a winter-average formula on the published schedule. The 2026-era rate table uses a $13.72 monthly sewer service charge plus $5.3765 per 1,000 gallons for the first 10,000 gallons; additional residential sewer tiers are not shown in the reviewed FAQ because the published schedule stops at that threshold.
- Meter reading
- The new BS&A portal exposes meter reads and usage/payment history through Advanced Record Search, while the billing department performs meter service, installation, inspection, maintenance and reading. The reviewed pages do not identify the universal AMI/AMR manufacturer or a fixed transmission interval.
- New-account deposit
- Residential applicants may submit a Credit Check Application or a Deposit Application. The City states that successful credit-check approval could waive $190.00 of the required deposit; the full deposit amount and any remaining balance are controlled by the current application package. Valid state ID and a lease or proof of homeownership are required.
- Activation or transfer fee
- The City FAQ describes a $68.68 monthly customer base rate regardless of whether the house is occupied, not a separate one-time activation fee. The reviewed public page does not state a distinct transfer charge; account activation/cancellation is handled by Utility Billing and the required new-account documentation.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Florida
60%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- City of Winter Garden Utility Billing Department public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.