JEA Major Grid - Water and Wastewater
Jacksonville and Duval County
Population reference
826,664 people (EPA SDWIS active CWS PWS FL2161328)
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly; JEA service rules describe monthly billing and due dates.
- Rate structure
- Tiered residential water, wastewater, and irrigation rates; effective 2026 rates are available in JEA's tariff, with annual fiscal-year adjustments.
- Residential cost reference
- JEA's 2026 rate adjustment assumes a residential customer using 6,000 gallons monthly, but the reviewed tariff page did not expose a single combined total for the full system.
- Wastewater and sewer calculation
- JEA bills water and wastewater through the account; adjustment terms distinguish sewer-affected and non-sewer-affected leaks, while exact current residential sewer rates are tariff-specific.
- Meter reading
- JEA monitors daily water consumption and can send alerts for consistent significant increases; the reviewed pages did not identify one universal AMI vendor or interval.
Context, not a score
How documentation coverage compares
This profile
71%
overview fields with research notes
Florida
60%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
5 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
71%
Details not confirmed in the reviewed public material
- New-account deposit
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- JEA Major Grid - Water and Wastewater public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (FL2161328) ↗
Search the federal drinking-water database using public water system ID FL2161328.