Delinquency research · dataset 2026.08
Shut-off and delinquency information for JEA Major Grid - Water and Wastewater
Only provider-specific public findings are stated as policy. A missing field is not replaced with a rule borrowed from another utility.
Provider-specific findings
Delinquency research for this provider
The notes below may document a rule or explain a specific public-information limit. Any active notice and direct provider confirmation remain controlling.
- Grace period
- 42 days after the initial bill date before JEA may discontinue service under the published service rules.
- Late-fee rules
- A 1.5% late-payment fee is assessed on past-due balances under the published JEA service rules.
- Shut-off timeline
- If a bill remains unpaid 42 days after the initial bill date, JEA may discontinue service; exact notices and field scheduling depend on the account.
- Warning and notice protocol
- JEA bills and account alerts provide due-date/payment information; the reviewed pages did not verify one universal final-notice mail, call, SMS, or door-hanger cadence.
Documentation context
4 of 5 fields found
This is a record-completeness measure, not a customer-protection grade.
Florida
42%
records with any shut-off detail
National
34%
records with any shut-off detail
Research record
Broad public detail found
4 of 5 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
80%
Details not confirmed in the reviewed public material
- Reconnection costs
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- JEA Major Grid - Water and Wastewater public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (FL2161328) ↗
Search the federal drinking-water database using public water system ID FL2161328.