Payment research · dataset 2026.08
Payment options for Miami-Dade Water and Sewer Department (WASD) – Main System
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- ACI Worldwide processes one-time card transactions; the linked customer account uses Miami-Dade’s apps.miamidade.gov WASD service and the free automatic-payment enrollment is hosted through PayMyWASDBill.
- Phone payment number
- Checking or savings account IVR: 1-800-565-1800. Credit-card IVR: 1-800-510-0880. Both are advertised as available 24 hours a day, seven days a week; the credit-card route applies the current card convenience fee.
- Mail-in payment address
- Miami-Dade Water and Sewer Department, P.O. Box 026055, Miami, FL 33102-6055. Customers should return the payment with the lower portion of the bill in the supplied envelope so the payment can be matched to the account; past-due bills are directed to a full-service center when prompt posting is important.
- In-person payment
- Full-service centers accept cash, major credit cards, debit cards, checks, cashier’s checks, and money orders: WASD Douglas Office, 3071 SW 38th Ave., 1st Floor, Miami, FL 33146; South Dade Government Center, 10710 SW 211th St., Suite 105, Cutler Bay, FL 33189; and Joseph Caleb Center, 5400 NW 22nd Ave., Miami, FL 33142. These centers are open Monday–Friday, 8:00 a.m.–4:30 p.m., except holidays. Cashier-only locations accept cash, check, cashier’s check, or money order and no debit or credit card: WASD LeJeune Office, 3575 S. LeJeune Rd., Miami; and NW Dade Opa-locka Office, 780 Fisherman Street, Opa-locka. The department also lists online kiosks, authorized private payment stations, and electronic bank bill-pay; private stations may require at least three processing days, so customers with past-due accounts are warned to use a County service center or electronic method when timing matters.
- Digital payment methods
- One-time electronic checking or savings-account payment is free. One-time Mastercard, Visa, American Express, or Discover payment is accepted through the independent processor. Free automatic payment can be scheduled from a checking or savings account, with optional paperless billing. Bank online bill-pay can also send an automatic account withdrawal. ACI’s current notice charges residential credit-card users $3.95 per transaction, while high-cost/rewards and commercial cards may be charged 2.95% of the payment, subject to the stated $5,000 transaction cap; the fee is displayed before completion.
- Online convenience fees
- Residential credit-card online payments: $3.95 per transaction, capped at $5,000. ACI states that high-cost, rewards-program, and commercial credit cards may instead be charged 2.95% of the payment, also capped at $5,000. One-time bank-account payments and automatic payments from checking or savings are free. The fee is disclosed before submission and is separate from the bill amount.
Directory comparison
Payment-information visibility
| Measure | This provider | Florida | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 74% | 73% |
| Fee or no-fee amount disclosed | Yes | 18% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Pay-by-text
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Miami-Dade Water and Sewer Department (WASD) – Main System public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (FL4130871) ↗
Search the federal drinking-water database using public water system ID FL4130871.