Independent U.S. water utility directory · 2026 edition
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Payment channels

Pay Miami-Dade Water and Sewer Department (WASD) – Main System

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as ACI Worldwide processes one-time card transactions; the linked customer account uses Miami-Dade’s apps.miamidade.gov WASD service and the free automatic-payment enrollment is hosted through PayMyWASDBill.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

Checking or savings account IVR: 1-800-565-1800. Credit-card IVR: 1-800-510-0880. Both are advertised as available 24 hours a day, seven days a week; the credit-card route applies the current card convenience fee.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. . Miami-Dade WASD’s current payment pages describe online account payments, one-time bank or card payments, automatic bank draft, paperless billing, phone IVR, mail, service centers, kiosks, and authorized payment stations, but do not publish a WASD text-to-pay keyword, SMS short code, or opt-in workflow.

Mail-in address

Miami-Dade Water and Sewer Department, P.O. Box 026055, Miami, FL 33102-6055. Customers should return the payment with the lower portion of the bill in the supplied envelope so the payment can be matched to the account; past-due bills are directed to a full-service center when prompt posting is important.

Counters, drop boxes, and office hours

Full-service centers accept cash, major credit cards, debit cards, checks, cashier’s checks, and money orders: WASD Douglas Office, 3071 SW 38th Ave., 1st Floor, Miami, FL 33146; South Dade Government Center, 10710 SW 211th St., Suite 105, Cutler Bay, FL 33189; and Joseph Caleb Center, 5400 NW 22nd Ave., Miami, FL 33142. These centers are open Monday–Friday, 8:00 a.m.–4:30 p.m., except holidays. Cashier-only locations accept cash, check, cashier’s check, or money order and no debit or credit card: WASD LeJeune Office, 3575 S. LeJeune Rd., Miami; and NW Dade Opa-locka Office, 780 Fisherman Street, Opa-locka. The department also lists online kiosks, authorized private payment stations, and electronic bank bill-pay; private stations may require at least three processing days, so customers with past-due accounts are warned to use a County service center or electronic method when timing matters.

Accepted digital instruments

What you can use online

One-time electronic checking or savings-account payment is free. One-time Mastercard, Visa, American Express, or Discover payment is accepted through the independent processor. Free automatic payment can be scheduled from a checking or savings account, with optional paperless billing. Bank online bill-pay can also send an automatic account withdrawal. ACI’s current notice charges residential credit-card users $3.95 per transaction, while high-cost/rewards and commercial cards may be charged 2.95% of the payment, subject to the stated $5,000 transaction cap; the fee is displayed before completion.

2026 transaction pricing

Convenience fees

Residential credit-card online payments: $3.95 per transaction, capped at $5,000. ACI states that high-cost, rewards-program, and commercial credit cards may instead be charged 2.95% of the payment, also capped at $5,000. One-time bank-account payments and automatic payments from checking or savings are free. The fee is disclosed before submission and is separate from the bill amount.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Miami-Dade Water and Sewer Department (WASD) – Main System and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.