Payment research · dataset 2026.08
Payment options for Pinellas County Utilities
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- Pinellas County Utilities Customer Portal; the public pages do not identify a separate payment-gateway vendor
- Phone payment number
- (866) 764-0193 for automated utility-bill payment. The County's 24-hour emergency and automated line is (727) 464-4000; live Customer Service is Monday–Friday 8 a.m.–5 p.m.
- Pay-by-text
- The portal supports text, email, or phone notifications for billing reminders, payment confirmations, high usage, and leak alerts. Pinellas County does not publish a text-to-pay keyword or shortcode; text is used for account notifications rather than submitting payment by SMS.
- Mail-in payment address
- Pinellas County Utilities, Attention: Adjustments or Business & Customer Services, P.O. Box 1780, Clearwater, FL 33757-1780. Routine bill payments should use the pre-addressed envelope enclosed with the bill; the County warns that mailing payment does not prevent a late fee if it is not received and credited by the due date.
- In-person payment
- The Payment Processing Center lobby is at 14 S. Fort Harrison Avenue, Clearwater, FL 33756, open Monday–Friday 8 a.m.–5 p.m. Customers may use the County drop box at that address, the General Maintenance Division drop box at 6730 142nd Avenue, Largo, FL 33771, and the St. Pete Beach City Hall parking-lot drop box at 155 Corey Avenue, St. Pete Beach, FL 33706; do not deposit cash in drop boxes. Authorized Amscot locations accept cash or checks with a $2 transaction fee. Walk-in cash and check payments have no fee, while walk-in card payments are charged by the $250 increment.
- Digital payment methods
- Customer Portal one-time payments by bank account/electronic check or credit/debit card; guest pay; scheduled future payments; AutoPay from checking or savings; automated IVR card payment; bank transfer with no fee; and paperless billing. Visa, MasterCard, Discover, and American Express are accepted where the portal/IVR presents the card option.
- Online convenience fees
- $2.95 per $250 increment for Customer Portal credit/debit-card payments; $1.00 per $50,000 increment for Customer Portal electronic-check payments. The same $2.95-per-$250 card increment applies to IVR payments. Automated bank transfer, mail check, drop-box check, walk-in cash, and walk-in check have no processing fee; Amscot charges $2 per cash or check transaction.
Directory comparison
Payment-information visibility
| Measure | This provider | Florida | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 74% | 73% |
| Fee or no-fee amount disclosed | Yes | 18% | 15% |
| Payment fields documented | 8 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
8 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Pinellas County Utilities public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.