Pinellas County Utilities
Primarily unincorporated Pinellas County, plus County-served areas in Largo, Seminole, Kenneth City, and incorporated beach communities; wholesale water and wastewater relationships extend the regional footprint
Population reference
More than 113,000 retail water accounts, more than 80,000 retail wastewater accounts serving about 300,000 residents, and nearly 700,000 direct and municipal wholesale customers across water, wastewater, and reclaimed-water services.
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Bi-monthly bills for services already used, although published rates are expressed monthly. The County says customers receive a bill approximately every 61 days and bills are due 28 days from the bill date; the delinquent-after date provides roughly three weeks for payment after the bill.
- Rate structure
- FY2026 fixed base-rate plus two-tier residential volume pricing, with separate sewer and Tampa Bay Water components. For a 3/4-inch meter, water base is $10.55 per month, water volume is $4.05 per 1,000 gallons from 0–4,000 gallons and $9.21 above 4,000. Sewer base is $22.10 per month and sewer volume is $8.07 per 1,000 gallons, capped at 10,000 gallons per month for single-family residences. Reclaimed water has separate availability, monthly user, allowance, and excess-volume charges.
- Residential cost reference
- At 5,000 gallons per month for a typical 3/4-inch single-family account, the current schedule is approximately $35.96 water ($10.55 base + 4,000×$4.05/1,000 + 1,000×$9.21/1,000) and $62.45 sewer ($22.10 base + 5,000×$8.07/1,000), or about $98.41 per month before the separately displayed Tampa Bay Water component and account-specific charges. Since bills are bi-monthly, the comparable two-month charge is about $196.82 before those additions.
- Wastewater and sewer calculation
- Sewer is calculated from a $22.10 monthly base charge plus $8.07 per 1,000 gallons of metered water/sewer volume. A single-family residence has a 10,000-gallon monthly sewer volumetric cap, so consumption above that amount does not increase the sewer usage component. Pinellas bills every two months but publishes rates monthly.
- Meter reading
- Pinellas is implementing a digital meter upgrade and its Customer Portal provides daily/monthly usage patterns, high-usage and leak alerts, and consumption history. The current public pages do not state that every account has hourly AMI transmission or identify one universal vendor, so the reliable description is a digital-meter modernization program paired with portal usage insights and bi-monthly billing; exact meter-read dates depend on the account cycle.
- New-account deposit
- FY2026 residential deposits depend on meter size and services: for a 3/4-inch meter, $110 water plus $180 sewer, with higher amounts for larger meters. The current residential range is approximately $100–$1,115 depending on services and meter size; commercial deposits are mandatory and can range from $100 to $18,850. Residential deposits earn interest and are credited after 24 months of good payment history; if service closes earlier, the deposit and interest are applied to the final balance and any remaining credit is refunded. A residential deposit may be waived for a prior good Pinellas account, an acceptable utility-company reference, or a veteran who supplies a DD214; delinquent activity can trigger an additional deposit.
- Activation or transfer fee
- FY2026 service charges list a scheduled future-date turn-on fee of $21.00 and a same-day turn-on fee of $42.45. The customer portal supports start, stop, and transfer requests, while the County's online start-service form requires service/mailing addresses, identification, account history, and requested turn-on date. No separate universal transfer fee is identified on the current consumer pages; new connections, meter resets, and reclaimed-water hookups use separate fee schedules.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Florida
60%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Pinellas County Utilities public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.