Toho Water Authority - Eastern Service Area
Eastern Osceola County, including Kissimmee, St. Cloud and Poinciana service areas
Population reference
110,102
Billing detail
Broad public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Billing frequency
- Monthly. Toho's bill-explanation material describes a new monthly statement and separate monthly base and per-1,000-gallon water, wastewater and irrigation charges.
- Rate structure
- Meter-size monthly base charge plus increasing-block volumetric rates per 1,000 gallons. The published residential structure uses tiers of 0-2,000, 2,001-5,000, 5,001-10,000, 10,001-20,000 and more than 20,000 gallons; irrigation has its own two-tier structure and reclaimed-water service is separately classified. The Authority adopted a multi-year rate plan, so customers should use the live Rates and Fees page for the exact 2026 schedule.
- Residential cost reference
- Approximately $70-$100 per month for a typical 5,000-7,000-gallon residential account before any current local taxes or adopted 2026 rate-plan changes. The estimate reflects the published Toho structure of a 3/4-inch water base charge, tiered water consumption, wastewater base/usage charges and the separate state/local charges shown on the bill; the live 2026 rate table was not exposed in the reviewed page rendering.
- Wastewater and sewer calculation
- Wastewater is billed as a separate monthly base charge plus a fixed charge per 1,000 gallons shown as wastewater usage on the bill. Toho's published bill explanation does not describe a winter averaging formula; the statement separately identifies water usage, wastewater usage, irrigation/reclaimed usage and other-agency charges. Flat-rate sewer-only accounts use a distinct base-and-usage schedule.
- Meter reading
- Toho uses radio-connected meter-transmitting units/interfaces (MTU/MIU) and provides usage tracking through its MyMeter service. FY2025-26 board material discusses premature MTU failures, replacement work and a manual-reader tool for failed units; regular customer billing is monthly, while the reviewed public pages do not publish a universal day-of-month read route.
- New-account deposit
- The published Toho fee schedule identifies a $100 residential water deposit and a $100 residential sewer deposit. Commercial water and sewer deposits are higher and usage-based. The reviewed residential rules do not describe a credit-check waiver or an automatic on-time refund schedule.
- Activation or transfer fee
- $30 account-initiation fee under Toho's published account-fee schedule. The reviewed material does not expose a separate ordinary residential transfer amount; development connection, tap and meter charges are separate capital/development fees.
Context, not a score
How documentation coverage compares
This profile
100%
overview fields with research notes
Florida
60%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Broad public detail found
7 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
100%
Primary verification routes
- Toho Water Authority - Eastern Service Area public website ↗
Provider-controlled destination used to confirm current customer instructions.
- tohowater.com reference ↗
Public URL preserved in the compiled record. Confirm its publisher, date, and applicability before relying on it.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.