Payment research · dataset 2026.08
Payment options for Douglasville-Douglas County Water and Sewer Authority
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- InvoiceCloud
- Phone payment number
- 855-282-8110; automated account system for card payments. Customer service is 770-949-7617 and emergency dispatch is 770-942-6633 after hours/weekends.
- Mail-in payment address
- Douglasville-Douglas County Water and Sewer Authority, PO Box 1178, Douglasville, GA 30133. Customers are instructed to include the invoice stub.
- In-person payment
- Customer service representatives and the drive-through window are available Monday-Friday, 7:30 a.m.-5:30 p.m.; the Authority’s main address is 8763 Hospital Drive, Douglasville, GA 30134. Two check drop boxes are available at any time, one beside the drive-through and one on the left side of the driveway. Cash is accepted only in person.
- Digital payment methods
- The Authority documents online and telephone MasterCard and Visa debit/credit payments; the telephone instructions additionally identify Discover. Customers may also use bank draft from checking or savings and bank-institution online bill pay without a WSA service fee. The reviewed current page does not enumerate mobile wallets or e-check card fees separately.
- Online convenience fees
- InvoiceCloud card transactions incur 2.95% effective June 20, 2025. The 2025-2026 rate chart lists a $2.75 ACH fee; bank online bill pay sent directly from the bank has no WSA service fee.
Directory comparison
Payment-information visibility
| Measure | This provider | Georgia | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 72% | 73% |
| Fee or no-fee amount disclosed | Yes | 12% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Pay-by-text
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- Douglasville-Douglas County Water and Sewer Authority public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA Safe Drinking Water Information System ↗
Federal background on public water-system records and their limitations.