Payment research · dataset 2026.08
Payment options for DOUGLASVILLE-DOUGLAS COUNTY WSA
This page identifies provider-specific public payment information without accepting payments or asking for account credentials.
Provider-published destination
Official online route identified
Confirm the utility name, service address, balance, processing date, funding method, and final fee on the external page before submitting. US Water Bill Pay cannot see or post the transaction.
Continue to provider-published portal ↗Provider-specific findings
Payment research for this provider
The compiled notes distinguish confirmed channels from details the public material did not expose. Fields containing only an unavailable-information marker are grouped in the research record below.
- Payment platform
- InvoiceCloud
- Phone payment number
- 1-855-282-8110 (24-hour automated account/payment system)
- Mail-in payment address
- Douglasville-Douglas County Water and Sewer Authority, P.O. Box 1178, Douglasville, GA 30133. The new-service packet separately lists P.O. Box 1157 for applications and correspondence; customers should use the remittance address printed on the current bill for payment.
- In-person payment
- The Authority’s administration/customer-service site is at 8763 Hospital Drive, Douglasville, GA 30134. The drive-through window is open Monday through Friday, 7:30 a.m. to 5:30 p.m.; cash is accepted only in person. Check payments may be placed in either of two drop boxes at any time, one beside the drive-through window and one on the left side of the driveway. Card payments can be handled through the automated system or customer service; the public page does not list a staffed counter schedule beyond the drive-through hours.
- Digital payment methods
- InvoiceCloud currently displays Visa, Mastercard, Discover, American Express, Google Pay, Apple Pay, e-check/ACH, PayPal, PayPal Credit, and Venmo. Registered customers can schedule payments and view payment history; one-time payment does not require registration. Bank-originated online bill pay is also available without the card processor fee.
- Online convenience fees
- InvoiceCloud lists a 2.95% credit/debit-card fee with a $1.95 minimum and a $2.75 ACH fee. The Authority states that bank bill pay sent directly from the customer’s bank has no service fee. ACH payments are not accepted on accounts already disconnected for nonpayment; restoration must be paid by credit card.
Directory comparison
Payment-information visibility
| Measure | This provider | Georgia | National index |
|---|---|---|---|
| Usable payment URL identified | Yes | 72% | 73% |
| Fee or no-fee amount disclosed | Yes | 12% | 15% |
| Payment fields documented | 7 of 8 | — | — |
This comparison measures directory documentation, not payment quality, cost, or provider performance.
Research record
Broad public detail found
7 of 8 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
88%
Details not confirmed in the reviewed public material
- Pay-by-text
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- DOUGLASVILLE-DOUGLAS COUNTY WSA public website ↗
Provider-controlled destination used to confirm current customer instructions.
- Provider-published payment destination ↗
External account or guest-payment route; verify the provider name before entering information.
- EPA SDWIS / ECHO lookup (GA0970000) ↗
Search the federal drinking-water database using public water system ID GA0970000.