Payment channels

Pay Forsyth County Department of Water and Sewer

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as A dedicated this detail was not publicly posted. The County’s official payment page exposes one-time pay and recurring-payment options but does not identify the processor in the reviewed text.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

855-423-9342; the County lists this automated payment line for water and sewer bills.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. The official County payment page lists auto pay, recurring payments, one-time pay, mail, drop box, in-person, and phone payment, but no text-to-pay keyword or opt-in workflow.

Mail-in address

Forsyth County Water and Sewer payment processing, P.O. Box 100003, Cumming, GA 30028. Customers should send the payment stub with a check or money order and allow mailing time.

Counters, drop boxes, and office hours

The Water and Sewer business office is at 2435 Freedom Parkway, Suite 1200, Cumming, GA 30041, with normal customer-service hours Monday through Friday, 8:30 a.m. to 5:00 p.m. Customers may also use the night drop box at the drive-through in front of the Administration Building. The County’s public page does not enumerate every accepted counter instrument, so check or money order and card availability should be confirmed with 770-781-2160.

Accepted digital instruments

What you can use online

The County lists online one-time payment, recurring payment/auto pay, and automated phone payment. The reviewed official page does not enumerate the card brands or whether a digital wallet is supported; the phone and online systems are the verified electronic channels.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The reviewed official County payment page does not state a current online or phone convenience-fee amount.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Forsyth County Department of Water and Sewer and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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