Public Water Authority
Henry County Water Authority
Serving Henry County, including McDonough and surrounding unincorporated areas
Population served
187,437 people (EPA SDWIS active CWS PWS GA1510001)
State system code
FIPS 13
Billing frequency
Monthly; HCWA rules state meters are read and bills rendered monthly, although the Authority may vary dates or period lengths when necessary.
Provider briefing
How this utility’s billing works
Henry County Water Authority operates as a public water authority serving Henry County, including McDonough and surrounding unincorporated areas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly metered increasing-block rate structure. The published rules list a $35.97 minimum through 2,000 gallons, then $9.17 per 1,000 for the next 3,000, $8.06 for the next 3,000, $7.02 for the next 2,000, $5.92 for the next 10,000, and $4.34 above 20,000; a 4% state tax is added.. Bills are generated monthly; hcwa rules state meters are read and bills rendered monthly, although the authority may vary dates or period lengths when necessary., and a typical residential cost reference is At 5,000 gallons, the published residential charge is approximately $63.46 before the 4% tax ($35.97 minimum plus three additional 1,000-gallon units at $9.17). The final bill depends on tax, account status, and any other Authority charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The reviewed HCWA rules and rate schedule primarily describe water service; they did not expose a universal residential wastewater formula or winter-average calculation for every account.
Meter and infrastructure notes
HCWA rules state that meters are read monthly and bills are rendered monthly. The reviewed official pages did not identify a universal AMI/AMR vendor or automated transmission interval.
Emergency water support
Report a leak or water emergency
770-957-6659, the Authority's verified main contact and emergency route in the reviewed official material.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Henry County, including McDonough and surrounding unincorporated areas
Henry County Water Authority is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.