Private Investor-Owned Utility
Indiana American Water Company - Southern Indiana
Serving Southern Indiana American Water service territory
Population served
104,445
State system code
FIPS 18
Billing frequency
Monthly; Indiana American Water's customer material and sample bill describe monthly meter reading and monthly billing.
Provider briefing
How this utility’s billing works
Indiana American Water Company - Southern Indiana operates as a private investor-owned utility serving Southern Indiana American Water service territory. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Regulated meter-size monthly charge plus quantity charges that vary by Indiana American Water rate area. The IURC-approved affordability design includes up to 1,500 gallons per month within the fixed charge; usage above 1,500 gallons is billed volumetrically. The exact Southern Indiana tariff and wastewater provider must be selected by account/service area.. Bills are generated monthly; indiana american water's customer material and sample bill describe monthly meter reading and monthly billing., and a typical residential cost reference is Approximately $20 or more for the first 1,500 gallons under the affordability/basic-service component, with additional consumption and any wastewater, fire-protection, DSIC or local charges above that level. A defensible 5,000-7,000 gallon Southern Indiana total requires the account's specific approved rate area; the reviewed public pages do not expose one universal number.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Wastewater charges vary by community served and may be billed by Indiana American Water or a separate local agency. The company states final water and wastewater rates are service-area specific; sewer may use metered water usage and local tariff charges rather than a universal winter-average rule.
Meter and infrastructure notes
Indiana American Water bills from monthly meter readings; the sample bill distinguishes actual and estimated readings and shows the next scheduled read date. The reviewed public pages do not identify a universal AMI/AMR vendor or transmission interval for Southern Indiana.
Emergency water support
Report a leak or water emergency
1-800-492-8373, Indiana American Water's 24/7 emergency line; non-emergency customer service is Monday-Friday 7:00 a.m.-7:00 p.m.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Southern Indiana American Water service territory
Indiana American Water Company - Southern Indiana is listed here as a private investor-owned utility. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.