Private Investor-Owned Utility
Indiana American Water Company - Terre Haute (Wabash Valley) Operations
Serving Terre Haute, Marion Heights, Farmersburg and Mecca in the Indiana American Water Wabash Valley system
Population served
67,765 people (EPA SDWA queue estimate for IN5284012)
State system code
FIPS 18
Billing frequency
Typically monthly; the official sample bill and customer-service materials show monthly billing and a due date 21 days after the bill date for Terre Haute sewer coordination. Confirm the individual account's bill period and due date on the statement.
Provider briefing
How this utility’s billing works
Indiana American Water Company - Terre Haute (Wabash Valley) Operations operates as a private investor-owned utility serving Terre Haute, Marion Heights, Farmersburg and Mecca in the Indiana American Water Wabash Valley system. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as IURC-regulated metered water tariff for the Terre Haute (Wabash Valley) district, with a meter-size customer charge, volumetric usage charge and applicable system-improvement surcharges. The current tariff is effective June 1, 2026; the reviewed public summary does not reproduce the complete Terre Haute residential table.. Bills are generated typically monthly; the official sample bill and customer-service materials show monthly billing and a due date 21 days after the bill date for terre haute sewer coordination. confirm the individual account's bill period and due date on the statement., and a typical residential cost reference is A dedicated this detail was not publicly posted. The official June 1, 2026 IURC tariff is available, but the reviewed public pages did not expose the complete Terre Haute 5/8-inch residential calculation needed for a verified 5,000-7,000 gallon total. Terre Haute sewer is billed separately by the City's sanitary district.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Terre Haute Sanitary District sewer bills are separate from Indiana American Water after the company discontinued bundled sewer billing. For customers with Indiana American Water or another metered provider, monthly water-meter usage is sent to TPi Billing Solutions and used to calculate sewer charges; the current sewer bill reflects the prior month's water usage. Sewer payments are due within 21 days of the bill date and are subject to the City's 10% delinquency fee.
Meter and infrastructure notes
Indiana American Water's bill reports actual or estimated meter reads, billing units and total gallons; MyWater provides water-use tracking. The reviewed Terre Haute pages do not identify AMI/AMR transmission interval or a fixed field-reading schedule.
Emergency water support
Report a leak or water emergency
1-800-492-8373 for Indiana American Water; the company states it accepts water emergencies 24/7. Terre Haute sewer billing/customer questions are handled through the City sanitary district/TPi channels.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Terre Haute, Marion Heights, Farmersburg and Mecca in the Indiana American Water Wabash Valley system
Indiana American Water Company - Terre Haute (Wabash Valley) Operations is listed here as a private investor-owned utility. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.