Municipal Department
South Bend Municipal Utilities - Water Works
Serving South Bend
Population served
115,000
State system code
FIPS 18
Billing frequency
Monthly; South Bend issues a combined monthly bill for trash collection, water, and sewer services.
Provider briefing
How this utility’s billing works
South Bend Municipal Utilities - Water Works operates as a municipal department serving South Bend. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Meter-size base/minimum charge plus consumption per CCF, with inside/outside-city differences. The published rate schedule includes water minimums by meter size and a volumetric water rate; the exact current 2026 schedule should be confirmed against the latest city rate ordinance.. Bills are generated monthly; south bend issues a combined monthly bill for trash collection, water, and sewer services., and a typical residential cost reference is The city's high-bill guidance says an inside-city 5/8-inch account pays about $38 per month in combined water and sewer charges even with no water use, because base charges apply. A defensible 5,000-7,000-gallon 2026 total requires the current meter-size and consumption rates, so the exact estimate is not publicly stated.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer includes a meter-size base charge plus a consumption fee per CCF. Residential sewer charges are maximized using average use during the most recent winter quarter; customers with a winter leak may submit a written request to review and adjust that winter maximum. The utility bill combines water and sewer with other municipal services.
Meter and infrastructure notes
The online portal provides billing and consumption history, and the city describes meter-size and CCF billing, but the reviewed customer pages do not identify the meter vendor, AMR/AMI technology, or read calendar.
Emergency water support
Report a leak or water emergency
574-235-9464 for water emergencies, main leaks, low pressure, hit hydrants, and after-hours water service concerns; use 311 for general account assistance.
Official starting point
Choose the right next step
Reading this profile
A practical reference for South Bend
South Bend Municipal Utilities - Water Works is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.