Municipal Department
City of Annapolis Water Utility
Serving Annapolis
Population served
35,000 people (EPA SDWA queue estimate for MD0020001)
State system code
FIPS 24
Billing frequency
Quarterly. City ordinance provides that water and sewer bills are issued each quarter unless service is terminated by written request.
Provider briefing
How this utility’s billing works
City of Annapolis Water Utility operates as a municipal department serving Annapolis. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Quarterly base-plus-tier structure. FY2026 inside-city residential water for a meter one inch or less has a $15.12 base, $4.77 per 1,000 gallons for 1-7,000, $9.55 for 7,001-20,000, and $14.31 above 20,000.. Bills are generated quarterly. city ordinance provides that water and sewer bills are issued each quarter unless service is terminated by written request., and a typical residential cost reference is The City’s FY2026 sample quarterly bill for a 5/8-inch meter using 10,000 gallons is $300.12 including water, sewer, refuse, and watershed restoration; that averages approximately $100.04 per month.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
FY2026 sewer for a meter one inch or less has a $14.94 quarterly base and $6.57 per 1,000 gallons for residential consumption. Annapolis bills water and sewer together, with separate stormwater and watershed-restoration components.
Meter and infrastructure notes
The City bills consumption from water-meter readings and publishes a Water Meters page; the reviewed official pages do not identify AMR/AMI technology or exact read cadence.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. No dedicated 24/7 Annapolis water-emergency number was exposed in the reviewed rate pages.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Annapolis
City of Annapolis Water Utility is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.