Municipal Department
City of Newton Water and Sewer Division
Serving Newton
Population served
88,931 people (EPA SDWIS active CWS PWS MA3207000)
State system code
FIPS 25
Billing frequency
A dedicated this detail was not publicly posted. The reviewed rate page did not state one universal residential cycle.
Provider briefing
How this utility’s billing works
City of Newton Water and Sewer Division operates as a municipal department serving Newton. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block water and sewer pricing effective July 1, 2026-June 30, 2027. Combined rates are $21.20 for 1-10 HCF, $24.69 for 11-25, $27.25 for 26-60, and $32.41 above 60 HCF; outdoor meters are $15.25.. Bills are generated a dedicated this detail was not publicly posted. the reviewed rate page did not state one universal residential cycle., and a typical residential cost reference is A dedicated this detail was not publicly posted. As a complete total; Newton publishes consumption blocks but the exact household total depends on billing interval, HCF use, and account charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer is billed by the same HCF consumption blocks, at $12.88/$15.07/$16.19/$18.61 per HCF by usage band; no winter-average formula was stated.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed Newton rate page did not identify one universal AMI/AMR vendor or reading interval.
Emergency water support
Report a leak or water emergency
617-796-1040 for water/sewer assistance; the reviewed page did not publish a separate 24/7 emergency number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Newton
City of Newton Water and Sewer Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.