City of Salem Water and Sewer Division
Salem
Population reference
44,480 people (EPA SDWIS active CWS PWS MA3258000)
Billing detail
Partial public detail found
Official destination
Open provider website ↗Provider-specific findings
Billing and account research from public material
Provider-specific research notes are displayed separately from fields that contain only an unavailable-information marker. Read qualifiers in each note and verify current account terms with the provider.
- Rate structure
- Metered per-100-cubic-foot rates effective July 1, 2026: residential water $5.26 and sewer $8.70; nonresidential rates differ by class and volume.
- Wastewater and sewer calculation
- Residential sewer is $8.70 per 100 cubic feet effective July 1, 2026; no winter-average formula was stated.
- Meter reading
- The City handles meter reading questions; no universal AMI/AMR vendor or interval was identified.
Context, not a score
How documentation coverage compares
This profile
43%
overview fields with research notes
Massachusetts
35%
records with any overview detail
National index
50%
records with any overview detail
Coverage measures what this directory documented. It does not measure service quality, affordability, or regulatory compliance.
Research record
Partial public detail found
3 of 7 fields in this section contain provider-specific public detail in dataset August 1, 2026.
Documented
43%
Details not confirmed in the reviewed public material
- Billing frequency
- Residential cost reference
- New-account deposit
- Activation or transfer fee
“Not confirmed” means the directory did not identify a dependable public statement. It does not mean the provider has no policy or option.
Primary verification routes
- City of Salem Water and Sewer Division public website ↗
Provider-controlled destination used to confirm current customer instructions.
- EPA SDWIS / ECHO lookup (MA3258000) ↗
Search the federal drinking-water database using public water system ID MA3258000.